Roles & Responsibilities:
- Search the web to find the listings for universities, colleges and companies.
- Initiate verification calls to verify the credentials of the applicants.
- Send written verification requests and faxes for verifications as per the policies of the institutions/organizations.
- Contacts the Applicants, Clients through Phone/Emails.
- Should be able to process Complex Tasks.
- Enter appropriate verified data into the system and generate a report.
- Follow quality guidelines and also achieve the targets set by the Team Leader.
- Also follow the IT Policy and Data Security guidelines.
- Mentors New Joiner & Quality check.
- Contact Client Applicants through Email/ Phone
- Good English language skills - both written & verbal
- Under-Graduate - minimum qualification
- 1 year BPO/KPO/Customer Service or similar background
- Flexible to work in rotations shifts/night shifts
- Attention to Detail
First Advantage Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about First Advantage and has not been reviewed or approved by First Advantage.
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Retirement Support — A retirement plan is consistently described as part of the core package, including a 401(k) with an employer match and match levels that can be competitive. An Employee Stock Purchase Plan is also referenced alongside retirement, adding another long-term savings vehicle in some regions.
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Leave & Time Off Breadth — Time off is positioned as a meaningful strength, with generous vacation/holiday coverage and policies that can be flexible depending on employee type. Flexible Time Off for salaried roles, accrual-based PTO for hourly roles, and Volunteer Time Off are all cited as available in the broader package.
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Healthcare Strength — Medical coverage appears anchored in a mainstream national network, with Aetna-administered options referenced and broad provider acceptance highlighted. Overall medical coverage is framed as fairly good to very good in quality, even if the exact plan design varies by state and year.
First Advantage Insights
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What We Do
First Advantage delivers comprehensive background check solutions and insights that enable employers and housing providers to make confident choices, reduce risk, and maintain compliance. With offices in 26 locations and a staff of 4,000+ employees, First Advantage leverages leading technology and the industry’s largest global capabilities to complete background checks in 200+ countries and territories. If you’re looking for employee or tenant background check solutions that enable fast and reliable decision making, we’re your First Advantage. For more detailed information on First Advantage products and services, visit fadv.com.
