Operations Analyst, HR

What makes Gartner HR a GREAT fit for you? When you join Gartner, you will join a fast-paced, dynamic team. We are a people business. From talent acquisition and management to compensation, benefits, analytics, and operations, finding and keeping the right people is the core of our strategy for success. You will work alongside smart, creative, motivated colleagues and have unlimited opportunities to develop in your career. If you love working with people and making the connection between great talent and company success, we want to connect with you.

About this role:
The Operations Analyst provides a pivotal role in our development programs, and associate experience. In this role you will be a part of a dynamic team focused on providing enterprise development programs, experiences, and resources to enable Gartner leaders and associates to excel in their current role and prepare for future opportunities.

This role will provide back-end operational and logistical support for the exemplary execution of our development programs. The role will encompass project management, stakeholder management, operational planning, and a large amount of Learning Management System (LMS) administration. Success in this role will require extensive collaboration, attention to detail, having a service mindset to our learners and being open to constant iterative innovation.

What you will do: 

• Enable a globally consistent training experience through proactive coordination with teammates and stakeholders across multiple business units and geographies.

• Provide excellent front line customer service for program stakeholders, managers and learners relating to all programs supported including servicing our team’s shared inbox.

• Assist in the creation and be responsible for the execution of communications to learners and their leaders including maintenance of our in-house intranet hubs and pages.

• Be responsible for learner data, rosters, schedules, and general file management.

• Collaborate with wider Gartner L&D operational teams to share best practices and to innovate solutions to operational execution of learning programs.

• Use advanced learning technologies to create a seamless attendee curriculum interface.

• Provide extensive LMS administration and support for all programs that require it.

• Organize global survey feedback preparing data on key trends and provide recommendations on enhancements to LPD leadership and Program Managers.

• Support broader global L&D activities and firm wide initiatives.

Who you are:

• Someone who holds a bachelor’s degree.

• 2-3 years of Learning or Project Management experience

• Experience with LMS systems (Cornerstone preferable) and HR Systems.

• Demonstrated initiative, resourcefulness, and independent work.

• Strong process/project management skills and superior problem-solving ability.

• Excellent organization and prioritization skills.

• Excellent written and oral communication skills.

• Effective time management skills and ability to work well under pressure and across numerous teams and business units.

• Intermediate to advanced knowledge of MS Office and Google Suites (i.e., Excel, PPT, Sheets, Docs, etc.).

LI - ML3

Who are we? 

At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.

Our mission relies on expert analysis and bold ideas to deliver actionable, objective insight, helping enterprise leaders and their teams succeed with their mission-critical priorities.

Since our founding in 1979, we’ve grown to more than 20,000 associates globally who support ~15,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That’s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.

What makes Gartner a great place to work? 

Our sustained success creates limitless opportunities for you to grow professionally and flourish personally. We have a vast, virtually untapped market potential ahead of us, providing you with an exciting trajectory long into the future. How far you go is driven by your passion and performance.

We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.

Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.

We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.

What do we offer? 

Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers. 

In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.

Ready to grow your career with Gartner? Join us.

Gartner believes in fair and equitable pay. A reasonable estimate of the base salary range for this role is 62,400 USD - 86,940 USD. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. In addition to base salary, employees will participate in either an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. Our talent acquisition team will provide the specific opportunity on our bonus or incentive programs to eligible candidates. We also offer market leading benefit programs including generous PTO, a 401k match up to $7,200 per year, the opportunity to purchase company stock at a discount, and more.

The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity.

Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to [email protected].

Job Requisition ID:92949

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