Operations Analyst (Bangladesh)

At Commure, we're building the AI Operating System for healthcare, the foundation that defines how care is delivered, documented, and financed. Our platform spans the full care journey: Ambient AI and Dictation eliminating documentation burden at the point of care, intelligent Agents automating patient and revenue workflows, and autonomous RCM processing billions in claims, all on a single AI-native platform integrated with 60+ EHRs.

Healthcare carries a $1 trillion administrative burden and we're at the center of transforming it. Today, 500,000+ clinicians across 500+ healthcare organizations nationwide trust Commure to handle $25B+ in annual claims and support over 200 million patient interactions. Our latest $70M raise at a $7B valuation reflects the confidence the market has placed in this mission.

Our team works directly alongside clinicians, not through layers of process, which means the gap between what you build and its impact on patient care is immediate. We move fast, deploy daily, and take full ownership from early thinking to production. If you're energized by hard problems, high stakes, and a team that holds itself to a high bar, you'll find your people here.

The future of healthcare is being built right now. Come deliver this transformation.

As an Operations Analyst, you’ll play a key role in reconciling customer bank deposits with insurance remittance payments. You will help ensure that remitted funds are accurately tracked, linked, and posted by analyzing transaction data, transcribing check documentation, and investigating missing payments. This role is ideal for analytical and detail-oriented professionals who enjoy problem-solving and pattern recognition, and are excited to grow in healthcare operations.

• Research unmatched bank deposits and identify the corresponding insurance remittance checks by querying internal databases, analyzing payment data, and manually reviewing insurance portals

• Develop an understanding of payer-specific remittance patterns to more efficiently match payments

• Escalate unusual or complex cases that deviate from known patterns to relevant team members.

• Partner closely with the EOB/posting team to resolve mismatches that affect revenue recognition

• Assist in determining what portion of matched payments can be posted to patient encounters

• Ensure clean data handoff from reconciliation to posting workflows

• Ingest uploaded deposit slips and check PDFs into structured formats

• Maintain clean, complete, and auditable data for downstream posting or reconciliation processes
  

• Must have: Strong proficiency in SQL

• Required: Proficiency in Microsoft Excel (VLOOKUPs, pivot tables, filters, formulas).

• Experience working with structured data; comfort with financial/RCM datasets.

• Education:

  • Bachelor's degree in Information Systems, Computer Science, Mathematics, Healthcare Informatics, or related field.

Operational Qualifications:

• Hands-on experience with RCM systems and billing automation rules is preferred.

• Strong attention to detail with an investigative mindset.

• Ability to work independently and follow SOPs with high accuracy.

• Comfortable working with structured data and spreadsheets.

• Prior experience in revenue cycle operations or EOB/835 reconciliation is a plus.

Soft Skill Requirements:

• Strong written and verbal communication skills with the ability to articulate complex findings clearly.

• High level of attention to detail and commitment to maintaining data accuracy and integrity.

• Adaptability to evolving business needs and a continuous improvement mindset.

• Ability to thrive under pressure and efficiently handle multiple priorities.

• A proactive approach to problem-solving and a strong sense of accountability.

Please be aware that all official communication from us will come exclusively from email addresses ending in @getathelas.com, @commure.com or @augmedix.com. Any emails from other domains are not affiliated with our organization.

Employees will act in accordance with the organization’s information security policies, to include but not limited to protecting assets from unauthorized access, disclosure, modification, destruction or interference nor execute particular security processes or activities. Employees will report to the information security office any confirmed or potential events or other risks to the organization. Employees will be required to attest to these requirements upon hire and on an annual basis.