Operations Administrator

Reposted 23 Hours Ago
Be an Early Applicant
Normanton, Wakefield, West Yorkshire, England
In-Office
Entry level
Healthtech
The Role
The Operations Administrator manages customer orders, coordinates between departments, analyzes data, and ensures efficient operational processes.
Summary Generated by Built In
We’re looking for an organised and detail-focused Operations Administrator to join our team at Sharpsmart. This role is perfect for someone who enjoys variety, takes pride in accuracy, and thrives in a fast-paced environment. You’ll be at the heart of our operations—supporting the smooth running of customer orders, coordinating between departments, and ensuring our processes run efficiently from start to finish.

You’ll work closely with internal teams to make sure customer needs are met, performance targets are achieved, and standards are consistently high. If you’re someone who enjoys solving problems, improving systems, and keeping things running seamlessly behind the scenes, this could be the ideal next step in your career.

This is a fulltime role Monday to Friday.

What you'll do

  • Manage the full administration of customer orders from placement through to invoicing
  • Review and analyse data to verify requirements and coordinate with internal teams to meet customer needs
  • Work towards established Service Level Agreements and ROI targets
  • Interpret and report on data to support performance metrics, improve processes, and drive efficiencies
  • Maintain accurate records, files, and documentation (both electronic and hard copy)
  • Provide administrative support for internal requests and operational activities

What we are looking for

  • 2+ years of administrative experience (retail, operational, hospitality or corporate will be considered)
  • Strong knowledge of administrative process and procedures
  • Intermediate to Advance with computer systems (Microsoft office suite, etc.)
  • Strong communication skills both written and verbal
  • Proven experience in improving processes and procedures
  • A positive "can-do" attitude and approach to responsibilities with an ability to meet new challenges and changes with an open mind
  • Ability to react positively with sudden and unexpected changes in demand
  • Strong attention to detail, all work accurate and performed to a high standard
  • Excellent organizational skills

What we are offering

  • Competitive salary package plus bonus potential
  • Pension
  • Private healthcare and dental care options
  • Employee benefits scheme including financial planning, gym scheme, discounts across a range of retail, days out & leisure, travel, motoring, food & drink, and much more
  • Genuine investment throughout your career for professional development
  • Company events and networking opportunities
  • Stability as an essential service to healthcare, ensuring a non-seasonal and stable business environment

Am I A Good Fit?
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The Company
Spennymoor,
114 Employees
Year Founded: 1986

What We Do

If you could make your healthcare facilities even safer - would you?

From peer-reviewed sharps containers to waste minimisation systems and tailored collections, Sharpsmart’s safety-driven solutions have helped healthcare facilities across the UK to:

• Protect staff and patients
• Reduce CO2 emissions
• Meet sustainability targets
• Prevent and contain infection
• Stay compliant
• Reduce costs

Part of the Daniels Health group which has operations in Australia, USA, Canada, New Zealand, UK, Europe and South Africa; Sharpsmart is widely regarded as a leader of innovation in the clinical waste space. Our flagship product - the Sharpsmart collector, was launched in 1999 and is now used in thousands of healthcare facilities around the globe. It has been peer reviewed in numerous medical journals with findings that indisputably assert it as the safest sharps collector in the world.

Through education, innovation and service, we are committed to make the healthcare industry safer for the people who work in it and continually drive the development of ecologically sustainable solutions to reduce the environmental impact of clinical waste.

Find out more at: www.healthcarewaste.sharpsmart.co.uk

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