What you'll do
- Manage the full administration of customer orders from placement through to invoicing
- Review and analyse data to verify requirements and coordinate with internal teams to meet customer needs
- Work towards established Service Level Agreements and ROI targets
- Interpret and report on data to support performance metrics, improve processes, and drive efficiencies
- Maintain accurate records, files, and documentation (both electronic and hard copy)
- Provide administrative support for internal requests and operational activities
What we are looking for
- Manage the full administration of customer orders from placement through to invoicing
- Review and analyse data to confirm requirements and coordinate with internal teams to meet customer needs
- Handle customer queries via phone and email in a professional and timely manner
- Work towards established Service Level Agreements and ROI targets
- Interpret and report on data to support performance metrics, improve processes, and drive efficiencies
- Maintain accurate electronic and hardcopy records and documentation
- Provide administrative support for internal requests and operational activities
What we are offering
- Competitive salary package plus bonus potential
- Pension
- Private healthcare and dental care options
- Employee benefits scheme including financial planning, gym scheme, discounts across a range of retail, days out & leisure, travel, motoring, food & drink, and much more
- Genuine investment throughout your career for professional development
- Company events and networking opportunities
- Stability as an essential service to healthcare, ensuring a non-seasonal and stable business environment
What We Do
If you could make your healthcare facilities even safer - would you?
From peer-reviewed sharps containers to waste minimisation systems and tailored collections, Sharpsmart’s safety-driven solutions have helped healthcare facilities across the UK to:
• Protect staff and patients
• Reduce CO2 emissions
• Meet sustainability targets
• Prevent and contain infection
• Stay compliant
• Reduce costs
Part of the Daniels Health group which has operations in Australia, USA, Canada, New Zealand, UK, Europe and South Africa; Sharpsmart is widely regarded as a leader of innovation in the clinical waste space. Our flagship product - the Sharpsmart collector, was launched in 1999 and is now used in thousands of healthcare facilities around the globe. It has been peer reviewed in numerous medical journals with findings that indisputably assert it as the safest sharps collector in the world.
Through education, innovation and service, we are committed to make the healthcare industry safer for the people who work in it and continually drive the development of ecologically sustainable solutions to reduce the environmental impact of clinical waste.
Find out more at: www.healthcarewaste.sharpsmart.co.uk
