Real-world data is the competitive edge in AI.
HumanSignal is a human data partner for companies building AI models and products. Our customers ship better AI, faster, because we partner with their researchers from real-world data creation to annotation to delivery.
We design and create datasets from scratch, recruit and manage the domain experts who evaluate model output, and run everything through our own platform, Label Studio, the open-source standard for data labeling and evaluation, used by over 1 million practitioners worldwide.
We specialize in the operationally complex: real-world data collection, multimodal pipelines, and multi-step workflows. Advanced ML and AI teams use our enterprise platform to run their own data factories, and our services team to extend their reach where in-house capacity runs out.
If you want to do work that materially shapes how the next generation of AI products gets built, we'd love to talk.
Level: Individual Contributor
Compensation: $70,000 – $85,000
Location: Onsite in Columbus, Ohio
You run our building. When something on-site needs handling, you're the person who handles it: vendors, facilities, scheduling, and the daily flow of participants and visitors through our Columbus data lab. You'll also give the executive team the administrative backbone to focus on their work instead of their calendars.
This is a hands-on, on-site role for someone who takes ownership of a physical space and the operations that run inside it. If you like being the person everyone counts on to keep things moving, you'll fit here.
What you'll doFacilities and vendor management
- Source, vet, and coordinate vendors and contractors for repairs, maintenance, and staging, including pricing, scheduling, and directing work on-site
- Monitor the building's condition and fix maintenance and upkeep issues before they turn into bigger ones
- Manage building access and greet visitors
Operations and scheduling
- Schedule and coordinate high volumes of on-site participants, up to roughly 1,000 per month, including grouping and staffing so the site stays fully covered
- Build and improve workflows and automations that keep scheduling and daily operations running
- Handle client invoicing
Executive and team support
- Support the executive team: calendar management, scheduling, and event planning
- Serve as the catch-all for admin needs across the team, spotting gaps and solving problems on your own
- Provide occasional light marketing support and materials
- Highly organized and resourceful, with strong ownership of a physical space
- Tech-savvy enough to pick up new tools quickly; workflow and automation experience is a plus, not a requirement
- A proactive problem-solver who does well juggling competing priorities
Skills Required
- Source, vet, and coordinate vendors and contractors for repairs, maintenance, and staging
- Monitor building condition and perform or coordinate maintenance and upkeep
- Manage building access and greet visitors
- Schedule and coordinate high volumes of on-site participants (up to ~1,000/month) including staffing and grouping
- Handle client invoicing
- Support executive team with calendar management, scheduling, and event planning
- Highly organized, resourceful, and able to take ownership of a physical space
- Tech-savvy and able to pick up new tools quickly
- Workflow and automation experience
- Proactive problem-solver who can juggle competing priorities
- Provide occasional light marketing support and materials
What We Do
HumanSignal (formerly known as Heartex) enables data science teams to build AI models with their company DNA. With the emergence of generative AI, it’s more important than ever to build highly differentiated models by guiding foundation models with proprietary data and human feedback. Creators of Label Studio, the most popular open source data labeling platform, HumanSignal enables data scientists to develop high quality datasets and workflows for model training, fine tuning and continuous validation. Today, the Label Studio open source community has more than 250,000 users who have collectively annotated more than 100 million pieces of data. Label Studio Enterprise is available as a cloud service with enhanced security, automation, quality review workflows, and performance reporting, used by leading data science teams including Bombora, Geberit, Outreach, Wyze, and Zendesk.
