The Role
Who We Are:
Our story began in 2011 when a group of office workers at a major logistics company in Chicago had a lunch problem. Nearby options were limited and the team was spending too much time and money traveling to their favorite restaurants. They had an idea: bring Chicago’s local restaurant culture inside the office to sell food. It was an immediate hit. When they discovered people from other companies sneaking into their office, they knew they were on to something and Fooda was born.
Fooda pioneered the concept of rotating popup restaurants inside offices. Today, we operate in 45 cities with over 100 million meals served and continue to grow rapidly. Powered by technology and a network of 1500+ restaurants, we feed hungry people at work through a platform of unique food programs located within companies, office buildings, hospitals, schools, distribution centers, and more. At Fooda, we believe a workplace food program should be something employees love and look forward to every day.
Position Overview:
As an Operations Account Executive you will play a key role in managing daily operations for the Los Angeles market. You will directly oversee our restaurant network, with your North Star being the consistent execution of an outstanding service experience for our clients and their employees. Your responsibilities will include onboarding and training new restaurants, managing catering orders, and providing on-site support at client sites. This role requires ~40% local travel within the Los Angeles area.
What You’ll Be Doing:
What We’ll Hook You Up With:
Our story began in 2011 when a group of office workers at a major logistics company in Chicago had a lunch problem. Nearby options were limited and the team was spending too much time and money traveling to their favorite restaurants. They had an idea: bring Chicago’s local restaurant culture inside the office to sell food. It was an immediate hit. When they discovered people from other companies sneaking into their office, they knew they were on to something and Fooda was born.
Fooda pioneered the concept of rotating popup restaurants inside offices. Today, we operate in 45 cities with over 100 million meals served and continue to grow rapidly. Powered by technology and a network of 1500+ restaurants, we feed hungry people at work through a platform of unique food programs located within companies, office buildings, hospitals, schools, distribution centers, and more. At Fooda, we believe a workplace food program should be something employees love and look forward to every day.
Position Overview:
As an Operations Account Executive you will play a key role in managing daily operations for the Los Angeles market. You will directly oversee our restaurant network, with your North Star being the consistent execution of an outstanding service experience for our clients and their employees. Your responsibilities will include onboarding and training new restaurants, managing catering orders, and providing on-site support at client sites. This role requires ~40% local travel within the Los Angeles area.
What You’ll Be Doing:
- Be responsible for all aspects of restaurant relationship management.
- On-board, train, and launch new restaurant partners each month.
- Take ownership of ongoing restaurant performance, SOP compliance, and serve as their primary point of contact.
- Manage catering programs, including client communication, scheduling, ordering, and creating menus.
- Assist with client launches and site audits.
- Collaborate with other members of the Operations team to achieve an excellent service experience day in and day out.
- You love process, work fast and care about the details
- You are very organized and detail oriented. Type-A personality is a plus!
- You are savvy with technology and will be comfortable in a fast-paced startup
- You are optimistic in the face of problems and know that you’re capable of finding solutions
- You think quick on your feet and can make quick, sound decisions
- You can lift and carry up to 40 lbs. and stand for up to two hours
- You have strong communication skills and are comfortable giving direction.
What We’ll Hook You Up With:
- Competitive market salary and stock options, based on experience
- Comprehensive health, dental and vision plans
- 401k retirement plan with company match
- Paid maternity and parental leave benefits
- Flexible spending accounts
- Monthly cell phone stipend
- Company issued laptop
- Daily subsidized lunch program (ours!)
- A fulfilling, challenging adventure of a work experience
The salary range for this role is $70,000-$80,000. The salary is dependent on a number of factors, including but not limited to work experience, training, location, and skills.
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The Company
What We Do
Fooda is a workplace food program people love and look forward to every day. We scour the streets for the best food trucks, trendy restaurants, and hidden-gem mom and pops. Making the connection between them and people who appreciate their food is our passion.
We're looking for talented colleagues who want to advance their careers and help scale a business. We all share an interest in solving problems with data, taking chances, beating goals, and delighting customers. Our team's successful execution of those interests has driven expansion to over 20 markets since our founding in 2011.
Visit our website to learn more about joining Fooda: www.fooda.com/careers
