Operational Technology Analyst

Posted Yesterday
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Kingston, Surrey
In-Office
72K-169K Annually
Mid level
Energy • Utilities
The Role
The Operational Technology Analyst provides technical support for industrial control systems, liaises with cross-functional groups, and ensures reliable energy services. Responsibilities include EMS configuration, troubleshooting, and compliance implementation in accordance with cyber security standards.
Summary Generated by Built In

Benefits:

  • Competitive compensation

  • Medical, dental, and vision insurance

  • 401(k) retirement savings plan with substantial company match

  • Life and travel insurance

  • Tuition assistance

  • Wellness reimbursement program

  • Paid holidays and vacation

What is an Operational Technology Analyst?

An Operational Technology Analyst is a member of the Operational Technology team which provides technical and application support for industrial control systems and supporting technology used to communicate with and secure these systems.  Industrial control systems are used to monitor, control, and optimize gas and electric transmission and distribution systems. We are seeking candidates with an IT background, with experience using an energy management system (EMS) product suite in a utility environment. The individual will act as a liaison between cross functional groups and support control room operators, helping to ensure reliable energy service for our customers. 

What does an Operational Technology Analyst do?

Responsibilities include configuration, testing, analysis, and operational support for all facets of the EMS, including but not limited to:

  • Supervisory Control & Data Acquisition (SCADA) system support

  • End-user support, vendor fixes, system upgrades, and security patching

  • Application specific troubleshooting, alarming, and alerting

  • Interfaces including ICCP and internal IT and OT systems

  • Onelines and database point mapping

  • Custom programs and scripting

  • Advanced application support (e.g., state estimation, sequential controls, operator training simulators)

  • Implementation of policies and procedures in asset tracking, information protection, change management, security monitoring, and controls and recovery to support compliance with internal cyber security standards and NERC CIP

  • Acts as a role model for technical competence, helpfulness, facilitation of learning and teamwork

  • Takes responsibility for personal learning, development, and time management, sets achievable and meaningful work jobs, and manages personal targets

  • Demonstrates a commitment to Central Hudson’s organizational values including performing to a high ethical standard while focusing on integrity, collaboration, and teamwork in all efforts

  • Provides support for storm/emergency restoration efforts

What does it take to be an Operational Technology Analyst?

Required:

  • Bachelor’s degree in Computer Science, Management Information Systems, Information Systems, STEM or a related field and relevant work experience in Information/Operational Technology. In lieu of a bachelor’s degree, candidates with an associate’s degree in the aforementioned fields of study and 3 years of related Information/ Operational Technology experience or a High School Diploma or equivalency degree and 5 years of related Information/ Operational Technology experience will be considered.

  • Experience supporting large scale software applications and related projects

  • Excellent interpersonal, verbal, and written communication skills; ability to interact effectively with individuals at all levels in an interactive team environment

  • Ability to quickly troubleshoot problems that may arise in work products and partner with analysts to identify and implement solutions; determine root cause and research potential solutions

  • Ability to multitask, pay close attention to detail, and adapt to a variety of support environments and assignments

  • Ability to understand business functionality and translate it into process flow diagrams, application requirements and system design

  • Must be able to work off-hours and weekends when required and be available for scheduled 24/7 callout support

  • Valid driver’s license

Preferred:

  • Degree in Information Technology, Computer Information Systems, Computer Science, or STEM field  

  • Technical understanding and/or working knowledge of Windows Server (including Active Directory and SQL Server), Oracle Linux RHEL, and AutoCAD

  • Experience with system integration including the development of strategies and implementation of best practices

  • EMS/SCADA experience in utility field

  • One or more recognized technical certifications (e.g., GIAC or SANS certifications)

  • Understanding of NERC compliance requirements

  • Programming and scripting experience

  • Experience in energy & utilities or services industry

Applications will be accepted until January 2, 2026

This position has a career path which allows for advancement opportunities within the OT Analyst job series. The title and level are commensurate with experience. Pay range: $71,900- $168,700

Please go to https://www.cenhud.com/employment. Click the “Search Career Opportunities” button. Follow the directions to submit an application and upload your resume for the desired position.

Applications sent via e-mail and US Mail will not be accepted.  No phone calls or agencies, please.  All replies will be held in strict confidence.

All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, creed, color, ethnicity, arrest or conviction record, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, citizenship, genetic information, familial status, marital status, pregnancy-related condition, domestic violence victim status, veteran or military status, or any other characteristic protected by federal, state or local laws. Central Hudson Gas & Electric Corporation takes affirmative action in support of its policy to employ and advance employment in individuals who are protected veterans and individuals with disabilities.

VEVRAA FEDERAL CONTRACTOR

Top Skills

Active Directory
Autocad
Energy Management System (Ems)
Oracle Linux Rhel
SQL Server
Supervisory Control & Data Acquisition (Scada)
Windows Server
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The Company
Poughkeepsie, , NY
701 Employees
Year Founded: 1900

What We Do

Central Hudson Gas & Electric Corporation is a regulated transmission and distribution utility serving approximately 300,000 electric customers and 80,000 natural gas customers in New York State’s Mid-Hudson Valley. We deliver natural gas and electricity in a defined service territory that extends from the suburbs of metropolitan New York City north to the Capital District at Albany. Central Hudson is a leader in promoting regional economic growth, improving system reliability and effective cost management.

As an employer, Central Hudson offers a comprehensive benefits package including medical, dental, vision services, tuition assistance, 401K, life insurance and vacation. We have a strong belief in and long history of promoting from within and have an environment that fosters teamwork, safety awareness and impeccable customer service. Employees enjoy numerous opportunities for transition and growth throughout their careers. The company is committed to educational development, employee satisfaction and a diverse workforce

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