Operational Support Associate

Responsibilities:

Individual must be able to perform the essential duties with or without reasonable accommodation. 

• Serve as primary point of contact for 3rd party yard resources 

• Ensure timely release of order from yards to provide OTD to our customer 

• Expedite pipe tally sheets and other information from 3rd party yards 

• Ship Support materials within 24 hours from receiving pipe tallies from third party yard 

• Perform inventory reconciliations for third party yard inventory materials 

• Assist with branch and corporate continuous improvement projects; 

• Assist and Maintain system work instructions 

• Maintain confidential information pertaining to operations and contract information 

• Develop expertise in the intricacies one or more functional area; 

• Assist with user testing of IT enhancements; 

• Perform other duties or projects as assigned; 

• Carry out other duties within the scope, spirit, and purpose of the job 

• Take reasonable care for the safety and health of yourself and others; report workplace hazards, injuries, or illness immediately. 

Qualifications:

Any combination of requirements, which provide knowledge and abilities necessary to perform essential duties and responsibilities, will be considered. 

• Associate Degree in related field; or equivalent combination of education and work experience which provides the knowledge and abilities necessary to perform the work;  

• Computer Skills to include MS Office. 

• Self-motivated, strong reasoning and reading skills; strong organizational and time management skills; attention to detail; good decision making skills; demonstrate ability to multi-task; ability to work independently or as part of a team; self-confidence in dealing with management and branch personnel; ability to establish rapport with 3rd party yard personnel, branch and corporate employees at every level using written correspondence, proper phone etiquette, and other effective interpersonal skills; 

• Ability to work scheduled and unscheduled overtime; 

Additional Qualifications:

• Must have the ability to provide documentation verifying legal work status; 

• Ability to read and speak the English language proficiently in order to communicate with others, understand and interpret safety instructions, and to respond to inquiries; 

• Ability to understand and comply with MRC guidelines and expectations, to include Code of Conduct and Conflict of Interest guidelines. 

Working Conditions:

For position-specific details regarding the physical and mental demands and working conditions, contact Human Resources. Reasonable accommodation may be made to enable individuals to perform essential functions.