Join us as an Operational Risk Manager
- This key role will see you providing oversight and challenge to the first line of defence on material risks, their impact on risk appetite and overall adherence to the operational risk framework and applicable EU regulations
- We'll look to you to provide technical expertise and challenge to the development of a risk appetite framework for execution related operational risks focused on ICT/cyber, Outsourcing and Operational Resilience
- You'll have a real opportunity to add value and deliver lasting results in this role, while building meaningful relationships with a wide variety of stakeholders
As an Operational Risk Manager, you’ll be overseeing the operational risk framework in each business to make sure it’s fit for purpose including communication, training and awareness of these frameworks and the three lines of defence model, including conducting suitable assurance.
Alongside this, you’ll be providing a credible, second line of defence challenge to business senior management, business teams and policy standard owners on the effective management of operational risks.
You'll also be:
- Detecting inadequate or ineffective controls to mitigate execution related operational risk to the desired level and challenging the appropriateness of risk appetite
- Gathering intelligence and building actionable insights, using internal and external sources, and validating the identification and assessment of operational risk, highlighting any material risks overlooked
- Undertaking regular business reviews of material risks and of adherence across all operational risk, and using the output to inform debate and action with business executives and senior management
- Providing expertise to business management and policy standard owners on the identification, assessment and control of operational risk
- Driving focus and action on building a strong level of resilience into critical processes in the bank through influence and challenge at senior levels
We're looking for someone with significant financial services experience involving senior management positions, and a strong track record of delivery across multiple businesses, involving complex stakeholder, process and technology issues. Along with this, you’ll have knowledge of the regulatory environment pertaining to large, complex financial service organisations and the ability to maintain industry risk management leadership with high levels of awareness of front line processes, including hands on practical experience.
You'll also need:
- Experience in operational risk methodologies including EU regulations, capital adequacy requirements, framework design and deployment and oversight challenge
- A strong understanding of operational risks relevant to key business activities undertaken in a financial services organisation
- A proven track record of practical application of controls to manage risk at a senior level
- Good working knowledge of Microsoft Excel, PowerPoint and Word
- The ability to consistently exercise sound and decisive judgement
- Strong communication and organisational skills
Hours
40Job Posting Closing Date:
23/06/2026Ways of Working:HybridSkills Required
- Significant financial services experience in senior management positions across multiple businesses
- Knowledge of the regulatory environment for large, complex financial services organisations (EU regulations)
- Practical hands-on experience and high awareness of front line processes
- Experience in operational risk methodologies, capital adequacy requirements, framework design, deployment and oversight challenge
- Strong understanding of operational risks relevant to key business activities
- Proven track record applying controls to manage risk at a senior level
- Good working knowledge of Microsoft Excel, PowerPoint and Word
- Ability to consistently exercise sound and decisive judgement
- Strong communication and organisational skills
NatWest Group Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about NatWest Group and has not been reviewed or approved by NatWest Group.
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Flexible Benefits — A flexible ValueAccount structure with pension and benefit funding allows tailoring of health, protection, lifestyle, and savings options, with unused amounts typically paid as cash. This flexibility supports personalisation of coverage, particularly in Great Britain where the framework is most detailed.
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Retirement Support — Employer-funded pension contributions are provided on top of salary in Great Britain, alongside automatic retirement enrollment and share/save programs. This creates structured long‑term wealth support as part of total reward.
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Parental & Family Support — UK policies outline extended maternity, adoption and equal partner leave on full pay with a phased return, plus paid neonatal care leave. These provisions are positioned as market‑leading and complement broader flexibility resources.
NatWest Group Insights
What We Do
We’re a business that understands when our customers and people succeed, our communities succeed, and our economy thrives. As part of our purpose, we’re looking at how we can drive change for our communities in enterprise, learning and climate. As one of the leading supporters of UK business, we’re prioritising enterprise as a force of change. We’re focusing on the people and communities who have traditionally faced the highest barriers to entry and figuring out ways to remove these. Learning is also key to our continued growth as a company in an ever changing and increasingly digital world. By setting a dynamic and leading learning culture, our people prosper, and our customers are given the tools to continue to improve their financial capability and confidence. One of the biggest challenges we all face in our future is climate change. That’s why we’ve put it right at the core of our purpose. We want to champion climate solutions with financing and entrepreneurial support, fully embed climate into our culture and decision making, and be climate positive by 2025. We’re committed to using our purpose to break down barriers, drive change and ultimately create a great place to work.
