Role purpose
Lead Group second line oversight of operational risk, with primary depth in Malta entities, including outsourcing/SLA oversight, DORA, and operational resilience, ensuring practical controls and measurable remediation.
Key responsibilities
- Operational risk framework: Own/maintain op risk policy/standards, risk & control assessments (RCSAs or equivalent), KRIs, incident taxonomy, issues/action tracking.
- Outsourcing & third-party oversight: Oversee outsourcing register completeness, risk assessments, contract/SLA review standards, ongoing monitoring, and exit/contingency expectations.
- DORA & ICT risk oversight: Drive second line oversight for DORA-aligned governance (incident classification, testing expectations, ICT third-party risk oversight) and evidence readiness.
- Operational resilience: Support mapping of important services, scenario testing, lessons learned, and remediation tracking.
- Reporting & assurance: Produce management/Board-quality MI across incidents, KRIs, outsourcing performance, and resilience testing; support audits and regulator engagement.
Key deliverables
- Outsourcing/third-party MI + register assurance; incident & issues MI
- DORA/resilience oversight plan + evidence library; quarterly reporting cadence
- Control effectiveness insights and remediation follow-through
Requirements
Experience / skills
- Operational risk in regulated FS; strong outsourcing/TPRM experience; DORA/op resilience familiarity; excellent documentation discipline; constructive challenge.
Success measures
- Complete/accurate registers; consistent incident learning; measurable remediation closure; clear DORA/resilience evidence; improved control effectiveness.
Benefits
Competitive Salary
Annual Bonus
Private Medical
Skills Required
- Operational risk in regulated financial services
- Strong outsourcing/TPRM experience
- DORA/operational resilience familiarity
- Excellent documentation discipline
- Constructive challenge skills
What We Do
Ballinger Group is a specialist FX broker providing flexible and innovative foreign exchange services to corporate and institutional clients globally. Headquartered in London, Ballinger Group was established by market leading professionals to provide tailored and competitive deliverable FX solutions for sophisticated clients underserved in the market. Ballinger Group’s senior management team has over 100 years of experience at the forefront of the foreign exchange market and the business is supported by an extensive liquidity network of professional partnerships and banking arrangements. The Balinger Group comprises three distinct entities, namely, Ballinger & Co Ltd, Ballinger Europe Ltd, and Ballinger Markets Ltd. For full details on all companies within the group and their registration information please visit ballinger.group/entities.
