Operational Risk Manager

Posted 4 Days Ago
Be an Early Applicant
Morristown, NJ, USA
In-Office
Senior level
Fintech • Software • Financial Services
The Role
Oversee operational risk identification, escalation, assessment, monitoring, and mitigation across banking business lines. Manage issues, actions, and risk events in the GRC system; develop key risk indicators; deliver findings and recommendations to management; prepare quarterly Board-level reports; support risk projects; and monitor regulatory requirements and industry practices.
Summary Generated by Built In
Job Summary & Responsibilities
Responsibilities include but are not limited to:
  • Oversee the firm wide issue, action and operational risk event identification, escalation, and tracking process for specific business lines. Work with control groups to ensure analysis of issues, actions and events identified, escalated, and documented within the GRC system.
  • Lead and perform operational risk assessments for bank departments, including risk evaluation, documentation, and reporting of findings, trends, and recommendations to Executive Management.
  • Partner with department managers to identify operational risks, develop and refine key risk indicators (KRIs), and support ongoing risk monitoring and mitigation activities.
  • Assist Risk Management on significant risk related projects, initiatives and special risk assessments that impact the risk profile of the bank.
  • Prepare and produce quarterly Board level operational risk reports, including benchmarking the bank's performance against peer institutions.
  • Stay current on regulatory requirements, industry best practices, and emerging risks by participating in relevant professional associations, conferences, and internal and external training programs; maintain required certifications as applicable.
Preferred Qualifications
Required Skills:
  • Comprehensive knowledge of the functions of bank departments and of the banking industry.
  • Demonstrated operational skills.
  • Ability to effectively respond to shifting priorities and assignments.
  • Proficient PC skills for Microsoft Office -- Word, Excel and Outlook. Some knowledge of Access.
  • Excellent verbal and written communication skills. Ability to use communication skills to effectively manage correspondence with all levels of bank staff, senior and executive management and representatives of outside organizations.
  • Developed analytical skills. Basic mathematical skills.
  • Ability to read, analyze and interpret complex documents.
  • Well organized and detail oriented.
  • Ability to meet deadlines and expectations with little or no supervision.
 
Required Experience:
  • Bachelors Degree in finance, business administration, risk management, or a related field.
  • Minimum of 5 years of experience in operational risk management or a related area within a financial services environment.
  • Strong understanding of risk management frameworks, regulatory requirements, and industry best practices.

Skills Required

  • Bachelor's degree in finance, business administration, risk management, or a related field
  • At least 5 years of experience in operational risk management or a related area within financial services
  • Strong understanding of risk management frameworks, regulatory requirements, and industry best practices
  • Comprehensive knowledge of bank department functions and the banking industry
  • Demonstrated operational skills
  • Proficiency with Microsoft Office, including Word, Excel, and Outlook; some Access knowledge
  • Excellent verbal and written communication skills
  • Developed analytical skills and basic mathematical skills
  • Ability to read, analyze, and interpret complex documents
  • Strong organization and attention to detail
  • Ability to meet deadlines and expectations with little or no supervision

Valley Bank Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Valley Bank and has not been reviewed or approved by Valley Bank.

  • Healthcare Strength — Health coverage spans medical, dental, and vision with HSA/FSA options alongside life, AD&D, disability, and EAP support. The breadth presents as a comprehensive, modern package for a regional bank.
  • Leave & Time Off Breadth — Time off offerings include vacation/PTO, sick leave, and volunteer PTO. Feedback suggests these elements contribute positively to work–life balance even when base pay feels light.
  • Retirement Support — Retirement programs include a 401(k) with company match and, for eligible employees, a deferred compensation plan. The presence of these programs strengthens total compensation.

Valley Bank Insights

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The Company
HQ: Morristown, New Jersey
3,595 Employees
Year Founded: 1927

What We Do

At Valley, we aren’t just your average financial institution; we're your trusted partner in building a brighter future. With a widespread presence across the U.S., we've been serving communities since 1927. For over 95 years, our team of dedicated professionals has been committed to creating better banking opportunities for our customers and fostering growth and prosperity in the communities we serve. From personalized financial solutions to comprehensive banking services, home mortgages, commercial lending, and wealth management, we're here to help you achieve your financial goals, no matter how big or small. We understand that each individual and business has unique challenges and opportunities, and we're here to listen, understand, and provide tailored solutions to help you succeed. ©2025 Valley National Bank. Member FDIC. Equal Opportunity Employer. Equal Housing Lender. All Rights Reserved.

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