Operational Risk Consultant

Company: CGIC
Department: Enterprise Risk Management
Employment Type: Temporary Full-Time (12 months)
Work Model: Hybrid
Language: This role operates in English.
Additional Information: This/these role(s) is/are currently vacant

We are a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and resilient society and our team is essential to deliver on this strategy.  That’s why we prioritize our people, to ensure we provide a strong culture and development opportunities which enables our team to thrive and to live our purpose.  The best part is that you will work with people that care passionately about you, our clients and our communities.

Our national Finance team aspires to create, enhance, and protect value for our organization and its stakeholders. Our knowledgeable team educates and influences the organization to make well-informed, risk-based decisions. We think innovatively and strategically to solve business problems and strive to move our business forward with practical, integrated processes and tools that ensure organizational success.

As the Operational Risk Consultant, you will work with technology business partners and the team to maintain Enterprise Risk Management programs and key initiatives. You will support the design, creation and documentation of internal controls and control test plans and be accountable to maintain accurate reporting of results.  You will interpret the effectiveness of these controls, identify key trends, and provide recommendations for new controls as required.

• Support the development of Enterprise Risk Management’s risk framework in relation to expanding regulatory expectations (e.g. B-13 Technology Risk Management).
• Conduct process walkthroughs to identify trends, gaps or risks and designing new controls based on audit results and industry best practices.
• Offering guidance to the department for risk related matters.
• Aiding in the collection, confirmation, and documentation of key operational controls within the organization and ensuring the completeness and accuracy of data.
• Contributing to the education and communication on risk related topics.
• Working with the team and stakeholders to identify, document, and review risk mitigation tactics.
• Providing input into communication plans, conveying information to business partners pertaining to controls, data analysis and key trends, and preparing summary reports for stakeholders to share insights and reporting outcomes.
• Maintaining the integrity of audit databases, liaising with stakeholders to construct reporting metrics and measurements, and documenting process changes or recommendations based on post audit reviews.

• You have 5-7 years of experience in Risk Management or related discipline, including 1-3 years of experience in an Insurance or Financial Services environment. 
• You have a post-secondary degree in Business, Law, IT, Compliance, Risk Management or a related discipline.
• You have expert knowledge of risk management industry standards and methodologies, and a sound understanding of Management Information Systems, data analysis and integration.
• Experience testing IT controls is required.
• Having the CISA, CRISC certification or the Risk Management Certificate or Chartered Insurance Professional (CIP), designation(s) is an asset.

• You have an innovative mindset to improve operational efficiencies and ability to influence change, with a primary focus on client needs.
• You use critical thinking skills to recognize assumptions, evaluate arguments, draw conclusions and proactively propose solutions.
• You have strong communication skills to clearly convey messages and explore diverse points of view.
• You build trusting relationships and provide guidance to support the development of colleagues.

• Detail oriented work that requires a high degree of mental concentration for extended periods of time.
• You will be subject to a Background check as a condition of employment, in the event you are the successful candidate.

• Training and development opportunities to grow your career.
• Flexible work options to support personal and family needs.
• A holistic approach to your well-being, with physical and mental health programs and a supportive workplace culture.
• Volunteer opportunities to give back to your community.