Operational Resiliency Lead

Posted 17 Days Ago
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Hiring Remotely in Office, Machaze, Manica, MOZ
Remote
Senior level
Edtech • Fintech • Financial Services
The Role
Owns the operational resilience, business continuity, disaster recovery, and crisis management framework. Responsibilities include business impact analysis, dependency mapping, continuity planning, resilience testing, crisis coordination, incident reviews, third-party resilience assessments, vendor exit planning, and KPI/KRI reporting. The role partners with Engineering, IT, Security, Operations, Legal, vendors, and senior leadership in a regulated fintech environment.
Summary Generated by Built In

As our Operational Resiliency Lead, you'll make sure FTMO and our broader group entities can keep serving traders when things go wrong — whether that's a cloud outage, a cyber incident, a key vendor failing or a building we can't enter. You'll own the business continuity, disaster recovery and crisis management framework end to end: mapping our important business services, setting impact tolerances, running realistic tests and turning every lesson into a concrete fix. You'll work closely with Engineering, IT, Security, Operations, Legal and senior leadership, so that resilience is designed into how we work rather than written into a binder once a year.

What will you do?
  • Resilience framework

    • Own and maintain FTMO's operational resilience, business continuity (BC) and disaster recovery (DR) policies, standards and plans and allign them with applicable legislative and other requirements

  • Business impact analysis

    • Identify important business services and map their dependencies on people, processes, technology, data and third parties

  • Continuity and recovery planning

    • Build and keep current BC and DR plans for critical services, platforms and locations

  • Testing and exercises

    • Plan and run a regular testing programme: tabletop exercises, control testing, DR failover tests and crisis simulations etc.

  • Crisis and incident management

    • Own the crisis management plan and communication playbooks; coordinate the crisis team during major disruptions

    • Support the Incident Response team on severe incidents and lead post-incident reviews for resilience lessons

  • Third-party resilience

    • Assess the resilience of critical vendors and cloud providers, including exit and substitution plans

  • Program Measurement

    • Develop and report on KPIs and KRIs to measure the effectiveness of the Resilience program

What do you bring to the table?
  • 5+ years of experience in business continuity, disaster recovery or operational resilience, with a proven track record of owning a programme end to end

  • Hands-on experience owning BC, DR or operational resilience programmes in a regulated or fast-growing tech environment

  • Experience with end to end testing

  • Solid understanding of cloud and hybrid infrastructure and how recovery works in practice

  • Strong stakeholder management, comfortable challenging senior leaders

  • Fluent English, both spoken and written

What would be nice to have?
  • Working knowledge of DORA or NIS2

  • Background in fintech, trading, payments or other financial services

  • Experience with third-party risk management and vendor exit planning

  • ISO 22301 Lead Implementer / Lead Auditor or similar certifications are preferred, but not mandatory

Why join the FTMO team?
  • We are a Czech fintech that, since 2015, has grown from an idea into a global project. 🚀

  • 300+ amazing teammates. We’re a great team who learn from each other every day.🤜🤛

  • How do we work? We focus on meaningful work and open communication, while only adopting processes that make our lives easier.

  • Prague, Národní třída. Enjoy our modern offices at the Quadrio shopping center, offering beautiful views and excellent accessibility.

  • What if I don’t trade? No worries. We’ll show you what our product is all about and introduce you to the basics of trading.

  • Free fruit, snacks, and coffee are always within reach in the office.

  • How do we promote strong relationships and well-being? Company cottage, team building events, and running club.

  • Flexible hybrid model. We prefer collaborating in person to keep the team spirit high, but we offer the flexibility you need to stay balanced.

*The benefits mentioned above apply to FTMO on-site employees in our Prague office.

Skills Required

  • 5+ years of experience in business continuity, disaster recovery, or operational resilience
  • Proven track record owning a resilience, business continuity, or disaster recovery program end to end
  • Hands-on experience owning programs in a regulated or fast-growing technology environment
  • Experience with end-to-end testing
  • Solid understanding of cloud and hybrid infrastructure and practical recovery processes
  • Strong stakeholder management skills and ability to challenge senior leaders
  • Fluent English, spoken and written
  • Working knowledge of DORA or NIS2
  • Background in fintech, trading, payments, or other financial services
  • Experience with third-party risk management and vendor exit planning
  • ISO 22301 Lead Implementer, Lead Auditor, or similar certification
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The Company

What We Do

FTMO is a Czech-based leader in modern proprietary trading that identifies and empowers talented traders. Through a unique evaluation process, the company provides access to simulated trading environments and educational tools, including an academy and performance coaching. By focusing on skill verification, FTMO allows traders to refine their abilities and potentially earn performance-based rewards without requiring their own initial capital.

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