Operational Resilience – Continuous Improvement Senior Associate

Posted 31 Minutes Ago
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Bournemouth, Dorset, England, GBR
Hybrid
Senior level
Financial Services
We’re one of the world’s biggest technology-driven companies
The Role
Supports the Corporate and Investment Bank’s operational resilience continuous improvement agenda. Coordinates change initiatives, partners with global resilience stakeholders, and executes projects that improve business resiliency planning and processes. Applies data analytics, automation, and AI/ML capabilities, including Agentic AI, LLM Chorus, Alteryx, and Tableau, to improve accuracy and efficiency. Builds cross-functional relationships, presents insights, manages priorities, and independently delivers work against deadlines.
Summary Generated by Built In

Join our Resilience team and help shape the future—blending AI/ML, automation, and analytics to build smarter, stronger resilience!

 

As an Operational Resilience – Continuous Improvement Senior Associate on the Resilience Team, you will have an exciting opportunity to join the team and collaborate on projects that ultimately help strengthen the Line of Business's resilience. You will support the identification and execution of projects that enhance our processes and improve the accuracy of our Business Resiliency plans.


Resilience Team is responsible for overseeing and driving the Corporate and Investment Bank (CIB) Resilience Continuous Improvement agenda, working with Firmwide Resiliency, CIB groups and cross functional partners to deliver a range of initiatives aimed at enhancing current Resilience practices across Corporate and Investment Bank (CIB) , enabling stakeholders to effectively plan and respond to a variety of disruptions.

Job Responsibilities

  • Support the execution of the Commercial and Investment Bank Continuous Improvement agenda, partnering closely with our global stakeholders and the Firmwide Resiliency team.
  • Use your data analytics skills to execute against automation or AI/ML projects.
  • Develop a cohesive and effective partnership across our Commercial and Investment Bank Resilience, Sub Line of Business and Firmwide Resiliency teams. 

Required qualifications, capabilities and skills

  • Experience in an investment banking Regulatory, Compliance or Operational team
  • Change Management – the ability to coordinate execution of change initiatives whilst working in a  rapidly evolving environment.
  • Strong data analytics skills in order to assimilate and present data to a wide variety of stakeholders.
  • Automation capabilities to help build and deliver data and time efficiencies for our stakeholders.
  • Analytical thinking - thinking through problems or situations in a systematic way
  • The ability to effectively communicate in a collaborative way, ensuring understanding and maintaining audience attention. 
  • Relationship building across functions and geographies to expand influence and knowledge
  • Strong prioritization, planning and time management skills
  • Strong data analytics and automation skills required, i.e. use of Agentic AI, LLM Chorus, Alteryx, Tableau and other.

  • Attested track record of working to deadlines, with accountability and responsibility for independent workload

     

 

This role has a strong focus on data automation and the evolving application of AI/ML

About UsJ.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
  
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the TeamJ.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world. 

Skills Required

  • Experience in an investment banking regulatory, compliance, or operational team
  • Change management experience coordinating execution of change initiatives
  • Strong data analytics skills
  • Automation capabilities
  • Analytical thinking and systematic problem-solving skills
  • Effective collaborative communication skills
  • Relationship-building skills across functions and geographies
  • Strong prioritization, planning, and time management skills
  • Data analytics and automation experience using Agentic AI, LLM Chorus, Alteryx, Tableau, or similar tools
  • Proven ability to work to deadlines with accountability and independently manage workload

JPMorganChase Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.

  • Healthcare Strength — Health coverage is considered comprehensive, including medical, dental, and vision, alongside wellness and mental health resources. Some locations add onsite health centers and related wellbeing support.
  • Retirement Support — Retirement offerings include a 401(k)-type savings plan and related financial benefits, with options such as employee stock purchase participation. Financial planning resources are also highlighted to support long-term savings.
  • Parental & Family Support — Paid parental leave of 16 weeks for birth or adoption is available for all parents. Child care and back-up child care resources further reinforce family support.

JPMorganChase Insights

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The Company
HQ: New York, NY
289,097 Employees
Year Founded: 1799

What We Do

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.

Why Work With Us

Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.

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