Operational Resilience, Business Continuity Manager

Wise is a global technology company, building the best way to move and manage the world’s money.
Min fees. Max ease. Full speed.

Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.

As part of our team, you will be helping us create an entirely new network for the world's money.
For everyone, everywhere.

More about our mission and what we offer.

We are seeking a passionate and experienced Business Continuity Planning Manager to support the design, development, and rigorous testing of our global business continuity plans. This critical role will be responsible for ensuring Wise's ability to maintain essential operations and recover swiftly from disruptive events, safeguarding our customers, employees, and reputation across all our markets.

You will work cross-functionally with various teams, including operations, technology, risk, and compliance, to embed a robust continuity culture and ensure our plans are effective, regularly updated, and compliant with regulatory requirements worldwide.

Here’s how you’ll be contributing to the Global Operational Resilience team, in the first line: 

• ​​Strategy & Design: Develop and implement a comprehensive global business continuity and disaster recovery strategy aligned with Wise's strategic objectives, risk appetite, and regulatory obligations.

• Plan Development: Design, document, and maintain detailed business continuity plans (BCPs) for critical business functions across all global Wise entities.

• Risk Assessment: Conduct regular Business Impact Analyses (BIAs) and risk assessments to identify critical business processes, dependencies, and potential vulnerabilities.

• Testing & Validation: Lead and coordinate a global testing program for BCPs, including tabletop exercises, functional tests, and full-scale simulations. Document results, identify gaps, and drive remediation actions.

• Stakeholder Management: Build strong relationships with internal stakeholders across all levels and departments, including senior leadership, product teams, engineering, operations, and regional leads.

• Regulatory Compliance: Stay abreast of global business continuity regulations and industry best practices, ensuring Wise's programmes meet or exceed compliance requirements.

• Continuous Improvement: Drive continuous improvement of the BCP programme based on lessons learned from incidents, test results, and evolving business needs.

• Reporting: Provide regular reporting on the status, effectiveness, and maturity of the business continuity program to senior management and relevant committees.

This role will give you the opportunity to: 

• The chance to make a real impact on a global product used by millions

• Work right at the heart of the organisation, in the 1st line of defence, in a fast-moving environment

• Be empowered to identify business continuity ‘problems’ and take a lead in the solution design and implementation

Experience

• 5+ years of experience in business continuity, disaster recovery, or operational resilience, with at least 2-3 years in a managerial role.

• Proven experience designing, implementing, and testing global business continuity programs, preferably within a fast-paced technology or financial services environment.

Skills

• Strong understanding of business continuity methodologies, standards, and best practices (e.g., ISO 22301, NIST)

• Experience with regulatory expectations for business continuity in key markets (e.g., UK, EU, US, APAC).

• Excellent project management skills, with the ability to manage multiple complex initiatives simultaneously

• Ability to work independently and collaboratively in a dynamic, global environment

• Ability to effectively communicate with Product Managers and Engineers and provide practical, actionable, and value added recommendations;

• Problem solving attitude, with the ability to use regulations together with data to drive business decisions

• Willing to travel, as Wise offices are located across different countries

• Legally authorized to work in the the UK 

• We’re people without borders — without judgment or prejudice, too. We want to work with the best people, no matter their background. So if you’re passionate about learning new things and keen to join our mission, you’ll fit right in.

• Also, qualifications aren’t that important to us. If you’ve got great experience, and you’re great at articulating your thinking, we’d like to hear from you.

• And because we believe that diverse teams build better products, we’d especially love to hear from you if you’re from an under-represented demographic.

For everyone, everywhere. We're people building money without borders  — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.

We're proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.

If you want to find out more about what it's like to work at Wise visit Wise.Jobs.

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