Operational Resilience (Business Continuity), Director

Do you want your voice heard and your actions to count?

Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world’s leading financial groups. Across the globe, we’re 120,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.

With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.

Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.

The selected colleague will work at an MUFG office or client sites four days per week and work remotely one day. A member of our recruitment team will provide more details.

RESPONSIBILITIES

• Oversee the execution of the Business Continuity (BC) planning and testing program, including review of test results and remediation of any observed weaknesses
• Familiarity with the Sound Practices to Operational Resilience, and ensure all regulatory requirements (e.g. FFIEC, OCC, FRB) are being adhered to
• Propose applicable updates to policies and procedures
• Lead risk assessments, identify issues and/or control gaps, analyze gaps, document and report findings, and recommend remediation plans to management
• Validate and challenge data and results to ensure risk ratings are accurately stated, agreed to, and understood
• Oversee remediation activities and document actions taken
• Review and engage in contract negotiations for business continuity/disaster recovery clauses as required
• Identify opportunities for process improvements
• Partner with Disaster Recovery (DR) team to ensure sufficient technology requirements capture and validation
• Partner with Incident Management (IM) team to ensure we are properly monitoring and responding to business disruptions
• Provide regular contribution towards determining and maintaining a set of support protocols for MUFG technology “crown jewels”
• Facilitate internal BC education and best practices sharing with peers and colleagues, as well as third party education & awareness, as needed
• Develop and oversee the continuous process improvement program which includes (but is not limited to) a broad range of ongoing activities related to regulatory changes, bank processes, systems issues and enhancements to the program
• Lead risk assessments, review and challenge assessments performed by others, including risk identification, risk controls, and risk monitoring and reporting
• Drive the socialization, adoption, consistency, appropriate implementation, and ongoing maintenance of the business continuity risk management framework, as well as business continuity program policies, standards, methods, etc.
• Facilitate integration of second line frameworks, policies, standards and regulatory requirements
• Assess business continuity/disaster recovery risks and policy/standard/procedure compliance relating to controls design and effectiveness, testing processes, testing results, and sample-based testing
• Provide support for internal audits and regulatory exams
• Experience leading teams as this position will require direct subordinate supervision

EDUCATION

• Degree or equivalent work experience equally preferable
• Degree in Finance, Computer Sciences, Business Management or Risk Management

CERTIFICATIONS

• Professional certification from the Disaster Recovery Institute International or from The Business Continuity Institute e.g., Associate Business Continuity Professional (ABCP), Certified Business Continuity Professional (CBCP), Master Business Continuity Professional (MBCP), Member of the Business Continuity Institute (MBCI), and/or other Business Continuity or industry related certifications

WORK EXPERIENCE

• Extensive experience (12-15+ years) in enterprise-wide business continuity, disaster recovery, and/or crisis management experience as applied in a business and technical environment in the banking or financial industry preferred
• BCM software experience is a plus

FUNCTIONAL SKILLS

• Demonstrated knowledge in activities related to crisis and emergency management
• Demonstrated strength in applying business continuity and disaster recovery planning principles to various levels (staff, management, and executive) of the company
• Understanding of and ability to apply policies/procedures, laws, and regulations including delivery of requests for proposal (RFPs), requests for information (RFIs), and regulatory requirements including but not limited to: Federal Financial Institutions Examinations Council (FFIEC), Office of the Comptroller of the Currency (OCC), Financial Industry Regulatory Authority (FINRA), Federal Reserve, and the Sound Practices to Operational Resilience
• Knowledge of technology infrastructure environments
• Demonstrated experience with third party contracts and service agreements
• Ability to apply “out of the box” thinking, to proactively determine business resiliency, and assess emerging industry risk
• Strong understanding of Operational Resilience methodologies and systems
• Excellent project management skills, including task identification, project planning, and ability to understand scope of recovery efforts, ability to coordinate critical activities during continuity exercises and events, and proficiency with tools required to pull project together
• Advanced analytical skills
• Advanced level skills in MS Excel, Word, and PowerPoint

FOUNDATIONAL SKILLS

• Communicates effectively
• Anticipates changing business needs, adjusts priorities accordingly, and allocates necessary resources and budget to achieve objectives
• Equips the business to become an effective competitor in a highly dynamic landscape
• Considers stakeholder needs and input as well as best practices and insights from industry trends when making strategic decisions
• Is flexible, decisive, and serves as a trusted advisor to senior leaders within the organization
• Demonstrates effective negotiation and influencing skills
• Prioritizes and facilitates a culture of continuous improvement and systems thinking
• Sets the tone for successful collaboration with other business units and corporate entities
• Creates an environment that fosters communication, transparency, and collaboration
• Cultivates innovation and values learning as a lifelong professional objective
• Leads by example, engaging inclusively and with intent
• Always acts with integrity
• Iterative problem-solving
• Strong presentation capabilities

The typical base pay range for this role is between $180K - $235K depending on job-related knowledge, skills, experience and location. This role may also be eligible for certain discretionary performance-based bonus and/or incentive compensation. Additionally, our Total Rewards program provides colleagues with a competitive benefits package (in accordance with the eligibility requirements and respective terms of each) that includes comprehensive health and wellness benefits, retirement plans, educational assistance and training programs, income replacement for qualified employees with disabilities, paid maternity and parental bonding leave, and paid vacation, sick days, and holidays. For more information on our Total Rewards package, please click the link below.

MUFG Benefits Summary

We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws (including (i) the San Francisco Fair Chance Ordinance, (ii) the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, (iii) the Los Angeles County Fair Chance Ordinance, and (iv) the California Fair Chance Act) to the extent that (a) an applicant is not subject to a statutory disqualification pursuant to Section 3(a)(39) of the Securities and Exchange Act of 1934 or Section 8a(2) or 8a(3) of the Commodity Exchange Act, and (b) they do not conflict with the background screening requirements of the Financial Industry Regulatory Authority (FINRA) and the National Futures Association (NFA). The major responsibilities listed above are the material job duties of this role for which the Company reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of conditional offer of employment, if any.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified.

We are proud to be an Equal Opportunity Employer and committed to leveraging the diverse backgrounds, perspectives and experience of our workforce to create opportunities for our colleagues and our business. We do not discriminate on the basis of race, color, national origin, religion, gender expression, gender identity, sex, age, ancestry, marital status, protected veteran and military status, disability, medical condition, sexual orientation, genetic information, or any other status of an individual or that individual’s associates or relatives that is protected under applicable federal, state, or local law.