Operational Project Manager

Posted 4 Days Ago
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Harrisburg, PA, USA
In-Office
Mid level
Information Technology • Consulting
Women-Owned Small Business that brings simplicity to complex transformations through consulting and delivery solutions.
The Role
The Operational Project Manager will manage concurrent operational projects, improve processes, coordinate with various teams, and handle project documentation and tracking.
Summary Generated by Built In

About us

Itero Group is a Women-Owned Small Business focused on simplifying complex transformations. We empower clients in the private and government sectors to become more optimized, digitally enabled, and data-driven organizations through our comprehensive business consulting and innovative delivery solutions.
Itero Group's dedicated team members are experienced thought leaders, tenacious workers, and creative thinkers. We hire people who are passionate about being catalysts for change - in our company, for our clients, throughout our career- and we empower people to express their ideas, create better practices, innovate better products, and become better professionals.
We have been named a Great Place to Work for six years, and offer a competitive salary and benefits package. 


Operational Project Manager (Healthcare Provider Preferred)Position Overview

We are seeking a mid-level Operational Project Manager to support a fast-paced Transformation Management Office (TMO) within a growing healthcare environment. This individual will play a key role in driving operational and strategic initiatives across a broad range of business functions, including facilities, HR, security, IT, pharmacy, quality, academic services, and regulatory coordination.

This role is ideal for someone who enjoys owning projects from implementation through execution, thrives in operational environments, and can independently drive initiatives with limited oversight. Healthcare provider experience is strongly preferred, particularly within hospital, clinic, or healthcare system operations.

Key Responsibilities
  • Manage and execute 1–5 concurrent operational projects based on business priorities, capacity, and organizational needs
  • Support hospital, clinic, and healthcare operational startup initiatives, including coordination across multiple business functions
  • Drive process improvement and implementation efforts across operational and administrative departments
  • Coordinate logistics and project activities related to mergers, acquisitions, joint ventures, and healthcare system integrations
  • Partner with cross-functional teams including HR, Facilities, Security, IT, Pharmacy, Quality, Research, and Department of Health stakeholders
  • Facilitate project tracking, status reporting, documentation, meeting coordination, and follow-up actions
  • Support portfolio-based project intake and prioritization within the Transformation Management Office
  • Develop and maintain project plans, timelines, trackers, presentations, and executive updates
  • Utilize collaboration and productivity tools including Microsoft Teams, Excel, PowerPoint, SharePoint, and Microsoft Copilot
  • Assist with meeting facilitation, documentation, transcription review, and administrative project coordination activities
Qualifications
  • 2–3 years of project management or operational coordination experience
  • Healthcare provider or hospital system experience preferred
  • Experience supporting operational, transformation, or process improvement initiatives
  • Strong organizational and communication skills with the ability to manage multiple priorities simultaneously
  • Comfortable working independently and executing against defined implementation goals
  • Proficient in Microsoft Office Suite, particularly Excel, PowerPoint, Teams, and SharePoint
  • Experience with project tracking tools and documentation management
  • PMP certification is not required
Preferred Experience
  • Exposure to healthcare operations, clinic or hospital openings, or healthcare system integrations
  • Experience working within a Transformation Management Office (TMO), PMO, or operational excellence environment
  • Familiarity with process improvement methodologies and operational workflow optimization
  • Experience supporting executive stakeholders and cross-functional operational teams
Work Environment
  • Full-time remote position
  • Candidates must reside within approximately 2 hours of the organization to accommodate occasional onsite meetings or project needs
  • Collaborative, team-oriented environment supporting a portfolio of operational transformation initiatives

If you are looking for a role where you will lead with integrity, create and innovate, inspire excellence, be a respected member of the team, drive results, and have fun, we look forward to connecting with you!

Benefits at Itero Group
At Itero Group, we’re proud to offer a comprehensive benefits package designed to support your health, financial well-being, and work-life balance:

  • Health & Wellness: Medical (BC-BS), dental, and vision plans to suit your needs. 
  • Paid Time Off: Generous PTO, paid holidays, and increasing PTO based on years of service.
  • Retirement Savings: 401(k) plan with company match and auto-enrollment.
  • Company-Paid Coverage: Short-term and long-term disability, life insurance, and AD&D insurance.
  • Additional Options: Voluntary benefits including pet insurance and student loan assistance up to $1,000 annually.
  • Perks: FSAs, HSAs, wellness programs, and more to enhance your work-life balance.

Join us and enjoy a benefits package designed with you in mind!

Itero Group is an equal opportunity employer and does not discriminate against any employee or applicant because of race, age, sex, color, physical or mental disability, religion, sexual orientation, marital status, national origin, veteran status or political affiliation.

Skills Required

  • 2-3 years of project management or operational coordination experience
  • Healthcare provider or hospital system experience preferred
  • Experience supporting operational, transformation, or process improvement initiatives
  • Strong organizational and communication skills with ability to manage multiple priorities simultaneously
  • Proficient in Microsoft Office Suite, particularly Excel, PowerPoint, Teams, and SharePoint
  • Experience with project tracking tools and documentation management
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The Company
HQ: Mechanicsburg, PA
57 Employees
Year Founded: 2017

What We Do

Itero Group is a Women-Owned Small Business that brings simplicity to complex transformations. Our comprehensive delivery solutions – Artificial Intelligence, Agile, Program and Project Management, Process Improvement, Testing, and Innovation as a Service – and innovative business consulting services simplify how work is defined, done, delivered, and measured for private and government sector clients. As transformative delivery experts, we challenge the status quo and empower our clients to become digitally enabled and data-driven organizations. Our experienced thought leaders, dedicated team players, tenacious workers, and creative minds are the catalysts for change that drive our success. At Itero Group, we foster a vibrant corporate culture built on six key pillars: leading with integrity, creating and innovating, inspiring excellence, respecting the team, driving results, and having fun. We prioritize diversity and inclusion, regularly engage with our growing hybrid team, and offer enhanced benefits to ensure an excellent, exciting, and empowering experience for every employee. Founded in 2017, Itero Group has become a leader in our field and a trusted partner to our clients. Connect with Itero Group today to learn more about our solutions and dynamic career opportunities to simplify complex transformations and drive positive change in the world around us.

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