Operational Product Manager

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Gland, Vaud
In-Office
Fintech • Software • Financial Services
The Role
Company Description

Building the bank of tomorrow takes more than skills. 

It means combining our differences to imagine, discuss, code, develop, test, learn… and celebrate every step together. Share our vibes? Join Swissquote to unleash your potential.

We are the Swiss Leader in Online Banking and we provide trading, investing and banking services to +500’000 clients, through our performant and secured digital platforms.

Our +1000 employees work in a flexible way, without dress code and in multicultural teams. 
By having a huge impact on the industry, they are growing their skills portfolio and boosting their career in a fast-pace environment

We are all in at Swissquote. As an equal opportunity employer, we welcome candidates from all backgrounds, experiences and perspectives to join our team and contribute to our shared success.

Are you all in? Don’t be shy, apply!

Job Description

We are looking for an Operational Product Manager to join a team of 6 members who drive evolutions of our internal tools and processes for operational teams. Our business stakeholders are internal department : BO, MO, ALM, L&C, Risk, controlling…

Your missions

  • Develop long-term strategic plans to optimize operational processes.
  • Support business operations in their daily tasks by solving issues related to the performance of operation.
  • Lead major operational projects per year as a Project Manager.
  • Design and implement KPIs and dashboards to monitor the bank’s operational efficiency.
  • Collaborate with System Analyst to ensure alignment.
  • Gather information by observing workflows, read company reports and conducting employee interviews (deep-dive), and performing operation in pair.
  • Measure product usage, feature adoptions and resource allocated to operations.
  • Determine appropriate methods to analyze operations, relevant information and data.
  • Being responsible of coordination with potential external partner to evaluate their products.

Qualifications

  • You have strong analytical skills and knowledge in operations and project management.
  • You are recognized for your communication skills: you will need to communicate effectively your vision both internally and externally and you will interact with banking professional, engineers and analysts on a daily basis.
  • Fluent in French and English (spoken and written).

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The Company
HQ: Gland
1,306 Employees

What We Do

We are Switzerland’s leading bank in online financial services and offer our clients innovative and state-of-the-art solutions to meet their investment needs.

Headquartered in Geneva, Switzerland, we have additional offices in Zurich, Luxembourg, London, Cyprus, Dubai, Hong Kong, Malta, Singapore, and Bucharest.

Swissquote Group Holding Ltd has been listed on the SIX Swiss Exchange (symbol: SQN) since May 2000 and is regulated by the Swiss Financial Market Supervisory Authority (FINMA).

As well as various online trading products - including stocks, bonds, funds derivative products, and cryptocurrencies – Swissquote also provides Forex, Robo-Advisory, and Mortgages solutions.

Today, we are proud to deliver our services to + 500’000 clients with access to more than 60 stock exchanges worldwide and can trade over 3 million products through performant and secure platforms.

Swissquote is the marketing brand for the activities of Swissquote Bank Ltd (Switzerland) regulated by FINMA, Swissquote Bank Europe SA (Luxembourg) regulated by the CSSF, Swissquote Bank Ltd (UK) regulated by the FCA, Swissquote Financial Services (Malta) Ltd regulated by the MFSA, Swissquote MEA Ltd. (UAE) regulated by the DFSA, Swissquote Pte Ltd (Singapore) regulated by the MAS, Swissquote Asia Limited (Hong Kong) licensed by the Hong Kong SFC.

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