Operational Process Specialist

MRC Global serves the oil and gas industry across the upstream, midstream and downstream sectors as well as the chemical and gas distribution market sectors worldwide.

Job Purpose

Develops functional expertise in specific MRC Global processes such as warehousing, order processing, and support functions. Determining the most efficient and effective process to utilize in order to meet internal and external needs.

Essential Duties and Responsibilities (not all inclusive)

Individual must be able to perform the essential duties with or without reasonable accommodation.

• Support branch operations through the identification of improvement opportunities.

• Leadership of branch and corporate continuous improvement projects.

• Promote Lean concepts and techniques to achieve excellence in operations.

• Maintain confidential information pertaining to operations and contract information.

• Develop expertise in the intricacies of one or more functional areas.

• Collect and analyze data to gain insights into the causes of problems and to test solutions.

• Assist with user testing of IT enhancements.

• Perform other duties or projects as assigned.

• Carry out other duties within the scope, spirit, and purpose of the job.

• Take reasonable care for the safety and health of yourself and others.

• Report workplace hazards, injuries, or illnesses immediately.

Education, Experience & Ability Requirements

Any combination of requirements that provides the knowledge and abilities necessary to perform essential duties and responsibilities will be considered.

• Associate Degree in related field, or equivalent combination of education and work experience, which provides the knowledge and abilities necessary to perform the work.

• Understanding of system and operational processes.

• Computer Skills to include MS Office, Process mapping skills, and basic statistical analysis.

• Strong reasoning and reading skills.

• Organizational and time management skills.

• Strong persuasive skills and self-confidence in dealing with management and branch personnel.

• Ability to establish rapport with customers, all levels of management, outside third parties (such as federal, state, and city regulators), and branch and corporate employees at every level using written correspondence, proper phone etiquette, and other effective interpersonal skills.

• Ability to work scheduled and unscheduled overtime.

• Ability to travel.

Additional Qualifications

• Must have the ability to provide documentation verifying legal work status.

• Ability to read and speak the English language proficiently to communicate with others, understand and interpret safety instructions, and respond to inquiries.

• Ability to understand and comply with MRC guidelines and expectations, to include Code of Conduct and Conflict of Interest guidelines

Working Conditions

• For position-specific details regarding the physical and mental demands and working conditions, contact Human Resources.

• Reasonable accommodation may be made to enable individuals to perform essential functions.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

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