Operational Planner

Posted 13 Days Ago
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Wilton, CT, USA
In-Office
Senior level
Hardware • Software • Semiconductor
The Role
Translate customer requirements into delivery plans, coordinate material availability, monitor order progress, execute deliveries to warehouses and customer sites, communicate with stakeholders, drive escalations and continuous improvement, contribute to logistics projects, and mentor junior colleagues.
Summary Generated by Built In
Introduction to the job

Sales Order Management team is seeking an Operational Planner to play a critical role in ensuing the timely, accurate, and efficient delivery of materials to warehouses, customer and vendor sites worldwide. In this role, you will help translate customer and stakeholder requirements into actionable delivery plans, coordinate material availability, monitor order progress, and drive follow-up across the logistic process.

Role and responsibilities
  • Respond to and oversee the process of incoming orders from various customer locations. Communicate directly with internal stakeholders to ensure that their needs are understood, communicated, and fulfilled. Monitor and follow up with daily escalations.
  • Collect/predict demand, turn to planning & delivery of material to support services at customer sites.
  • Development of operational plan (resources, local constraints, and infrastructure) to ensure material availability progress to support customer service needs
  • Execution of the plan and drive delivery of materials to local warehouses and customer sites.
  • Meeting internal/external stakeholders, understanding their requirements and manage to listen, clarify, and interpret into actionable items with end to end follow up.
  • Planner, working independently on processes with significant dependencies on other processes/units. Good understanding of the own process and the impact on related processes. Working under limited supervision of team lead or senior colleagues on end deliverables.
  • Ensure successful delivery of all logistic requirements and services. Contribute to the logistic project team to ensure that the (thousands of) high-tech parts are delivered on-time, on-spec and at the right quality at the customer site. Meet the delivery requirements that have been agreed with the customers and ASML. In the context, initiate and drive continuous improvement to optimize logistical costs.
  • Evaluate performance with all stakeholders and identify, initiate & drive improvements. Drive projects to further develop and improve end to end logistics processes and improve existing processes. Other relevant assignments according to business needs
  • Acts like a mentor to junior colleagues.
  • Other business as required
Education and experience
  • Relevant bachelor’s degree is preferred (e.g. Business Administration, Supply chain)
  • SAP experience is preferred, data analysis skill is must (Excel, Power BI, Spotfire, etc.)
Skills
  • Organizational and Prioritization Skills
  • Result-Oriented and Proactive Attitude
  • Adaptability to Pressure and Changing Requirements
  • Team Player
  • Stakeholder Relationship Building
  • Customer Dedication and Service Mindset
  • Continuous Improvement Drive
  • Proactive Learning Attitude
Other information

Planning and Delivery (P&D) combines all planning activities across ASML, bringing demand and supply perspectives closer together. P&D collaborates closely with business lines and sectors to connect requirements and priorities into an integrated business plan, while remaining clear on bottlenecks and real constraints, so we can stretch them to meet opportunities without becoming unrealistic. This allows P&D to become the unbiased, trusted partner that helps ASML to remain both ambitious and realistic in its business planning and capacity and increases our combined solution power to drive improvements.

The P&D organization focuses on four key activities:

  • Planning, planning strategy and improvement
  • Integral demand and supply (0-3 year horizon)
  • Capacity preparation planning (>3 year horizon)
  • Delivery: freight, customs and warehousing

Additional Responsibilities:

There is potential for exposure to strong magnetic fields, high voltage and currents.

Inclusion and diversity

ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that inclusion and diversity is a driving force in the success of our company.

Need to know more about applying for a job at ASML? Read our frequently asked questions.

Request an Accommodation

ASML provides reasonable accommodations to applicants for ASML employment and ASML employees with disabilities.  An accommodation is a change in work rules, facilities, or conditions which enable an individual with a disability to apply for a job, perform the essential functions of a job, and/or enjoy equal access to the benefits and privileges of employment. If you are in need of an accommodation to complete an application, participate in an interview, or otherwise participate in the employee pre-selection process, please send an email to [email protected] to initiate the company’s reasonable accommodation process.

Please note: This email address is solely intended to provide a method for applicants to initiate ASML’s process to request accommodation(s). Any recruitment questions should be directed to the designated Talent Acquisition member for the position.

Skills Required

  • Relevant bachelor's degree (e.g., Business Administration, Supply Chain)
  • Data analysis skills (Excel, Power BI, Spotfire)
  • SAP experience
  • Organizational and prioritization skills
  • Result-oriented and proactive attitude
  • Adaptability to pressure and changing requirements
  • Stakeholder relationship building and communication skills
  • Continuous improvement mindset and project-driving capability
  • Ability to mentor and support junior colleagues

ASML Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about ASML and has not been reviewed or approved by ASML.

  • Healthcare Strength Health coverage is broad and employer‑funded to a significant degree, with multiple plan options plus mental health and wellness resources. Complementary offerings like onsite/virtual care, HSA contributions, and a gym subsidy strengthen the overall medical package.
  • Parental & Family Support Family‑forming benefits include paid parental leave, adoption assistance, IVF coverage, and practical supports like lactation rooms and milk‑shipment for travel. These provisions indicate substantial caregiving support across life stages.
  • Leave & Time Off Breadth Paid time off can reach a high ceiling when combining vacation and company holidays, with accruals increasing by tenure. Flexible workplace policies and a vacation sell‑back option add usability to the time‑off program.

ASML Insights

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The Company
HQ: Veldhoven
34,760 Employees
Year Founded: 1984

What We Do

ASML is a high-tech company, headquartered in the Netherlands. We manufacture the complex lithography machines that chipmakers use to produce integrated circuits, or computer chips. Over 30 years, we have grown from a small startup into a multinational company with over 60 locations across Europe, Asia and the US. Behind ASML’s innovations are engineers who think ahead. The people who work at our company include some of the most creative minds in physics, electrical engineering, mathematics, chemistry, mechatronics, optics, mechanical engineering, computer science and software engineering. Because ASML spends more than €2 billion per year on R&D, our teams have the freedom, support and resources to experiment, test and push the boundaries of technology. They work in close-knit, multidisciplinary teams, listening to and learning from each other.

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