Operational Integrity and Risk Control Analyst

Job Description Summary

The Operational Integrity and Risk Control Analyst plays a critical role in safeguarding the accuracy, compliance, and data integrity of commercial loan processing. This position ensures operational excellence by conducting detailed quality control reviews on documentation, invoicing, client requests, and collateral, mitigating both operational and regulatory risk. The Analyst partners with cross-functional teams to identify defects, drive corrective actions, and support continuous process improvement. Additionally, this role provides strategic support to Loan Operations Leadership on projects, implementations, and process enhancements—ultimately strengthening client confidence through accurate and compliant loan servicing.

• Perform Quality Reviews: Validate documentation completeness, accuracy, and compliance for new loan originations, modifications, and renewals. Confirm loan terms (rate, index, spread, amortization, maturity, fees) against credit approvals and executed documents.
• Collateral & Insurance Oversight: Ensure collateral perfection, lien priority, and proper insurance coverage; manage exception tracking setup.
• Issue Resolution: Address complex loan issues requiring interpretation of policies, guidelines, and processes.
• Project & Initiative Support: Assist leadership with strategic initiatives, system implementations, and process improvement projects.
• Client & Internal Communication: Respond to inquiries promptly and professionally, following established procedures.
• Fee Management: Oversee manual fee invoicing for Letters of Credit and Commitment Unused Fees, ensuring accuracy and timeliness.
• Collateral Release Administration: Manage the release of all collateral—including real estate—upon loan payoff, in accordance with operational standards.
• Stakeholder Collaboration: Work closely with internal and external partners to resolve issues and ensure smooth operations.

• Bachelor’s Degree or equivalent combination of education and experience.
• Minimum 5 years of financial services experience, including at least 2 years in Loan Operations.
• Prior experience in lending operations and quality control, with strong knowledge of regulatory requirements

• Deep understanding of commercial lending documentation and regulatory requirements (e.g., BSA/AML, Beneficial Ownership, Flood Insurance).
• Familiarity with investment commercial real estate finance across multiple loan and property types.
• Exceptional organizational skills, attention to detail, and ability to thrive in a fast-paced environment with minimal supervision.
• Strong interpersonal and communication skills—effective in person, via email, and over the phone.
• Ability to work independently and collaboratively within a team.
• Comprehensive knowledge of the Bank’s products and services.
• Flexibility to work additional hours during peak periods to meet service levels.

Travel

Workstyle

At Raymond James our associates use five guiding behaviors (Develop, Collaborate, Decide, Deliver, Improve) to deliver on the firm's core values of client-first, integrity, independence and a conservative, long-term view. 
We expect our associates at all levels to:
•  Grow professionally and inspire others to do the same
•  Work with and through others to achieve desired outcomes
•  Make prompt, pragmatic choices and act with the client in mind
•  Take ownership and hold themselves and others accountable for delivering results that matter
•  Contribute to the continuous evolution of the firm

At Raymond James – as part of our people-first culture, we honor, value, and respect the uniqueness, experiences, and backgrounds of all of our Associates.  When associates bring their best authentic selves, our organization, clients, and communities thrive. The Company is an equal opportunity employer and makes all employment decisions on the basis of merit and business needs.