Operational Improvement Specialist – Clinical Services

Posted 4 Days Ago
Be an Early Applicant
Hiring Remotely in United Kingdom
Remote
Senior level
Healthtech • Information Technology • Biotech • Telehealth
The Role
Lead operational improvement for sexual health nursing services during a three-month service growth and transition period. Responsibilities include workforce planning, capacity management, productivity improvement, operating-model review, service mobilisation, operational change, KPI and reporting development, risk management, stakeholder engagement, and establishing practical processes and ownership across Clinical and Operations teams.
Summary Generated by Built In
Operational Improvement Specialist – Clinical Services
3-Month Fixed-Term Contract
We’re looking for an experienced Operational Improvement Specialist to join our Clinical team on a 3-month fixed-term contract, 1 day per week working closely with our Specialist Clinical Nurse Manager to support the operational delivery of our sexual health nursing services.
This is a hands-on role focused on strengthening our clinical operating model, improving workforce planning and supporting a period of service growth and transition.
Skills and experienceYou’ll bring:
  • Strong operational leadership and service improvement experience, ideally within healthcare, clinical services or another regulated environment.
  • Experience of workforce planning, capacity management and improving productivity.
  • A track record of supporting service mobilisation, transition or operational change.
  • Strong analytical and problem-solving skills, with the ability to use data to inform operational decisions.
  • Excellent stakeholder management skills and the confidence to work across Clinical, Operations and other teams.
  • A hands-on, pragmatic approach, with the ability to work independently and deliver at pace.
Experience of nursing or clinical workforce models, subcontractor transitions, sexual health services or healthcare operations would be an advantage. Job Description / Person SpecificationEssential skills, experience and qualifications
  • Significant operational leadership, service delivery or operational improvement experience.
  • Demonstrable experience of workforce planning, capacity management and resource optimisation.
  • Experience reviewing operating models and implementing improvements to productivity, resilience and service performance.
  • Experience supporting service mobilisation, transition or significant operational change.
  • Strong analytical skills, including using operational and performance data to identify issues and inform decisions.
  • Strong planning, organisation and problem-solving skills, with the ability to manage risks, dependencies and competing priorities.
  • Strong stakeholder management and influencing skills across multidisciplinary teams and senior stakeholders.
  • Ability to establish practical processes, reporting, controls and clear operational ownership.
  • Able to work independently, quickly establish priorities and deliver tangible outcomes within a short-term assignment.
Desirable skills, experience and qualifications
  • Experience within healthcare, clinical services or another regulated service environment.
  • Experience working with nursing or other clinical workforce models.
  • Experience within sexual health, community healthcare or diagnostic services.
  • Experience of subcontractor mobilisation, outsourcing or transferring services between providers.
  • Understanding of clinical governance and the operational requirements associated with safe, effective clinical service delivery.
  • Experience developing operational KPIs, dashboards or management information.
  • Experience supporting service growth, restructuring or transformation.
  • Relevant qualification in operations, healthcare management, project/change management or continuous improvement, such as Lean, Six Sigma or PRINCE2

Equity, Diversity & Inclusion at Preventx

At Preventx, we believe diversity drives innovation and inclusion strengthens our impact. We’re committed to creating a workplace that values individual differences and fosters a culture of respect, belonging, and growth.

We welcome applications from people of all backgrounds, identities, and experiences—including those from underrepresented communities. If you need any support with your application or adjustments during the recruitment process, we’re here to help.

Skills Required

  • Significant operational leadership, service delivery, or operational improvement experience
  • Experience in workforce planning, capacity management, resource optimisation, and productivity improvement
  • Experience reviewing operating models and implementing improvements to productivity, resilience, and service performance
  • Experience supporting service mobilisation, transition, or significant operational change
  • Strong analytical skills using operational and performance data to identify issues and inform decisions
  • Strong planning, organisation, problem-solving, risk management, and prioritisation skills
  • Strong stakeholder management and influencing skills across multidisciplinary and senior teams
  • Ability to establish practical processes, reporting, controls, and clear operational ownership
  • Ability to work independently, prioritise quickly, and deliver tangible outcomes within a short-term assignment
  • Experience within healthcare, clinical services, or another regulated service environment
  • Experience working with nursing or other clinical workforce models
  • Experience in sexual health, community healthcare, or diagnostic services
  • Experience with subcontractor mobilisation, outsourcing, or transferring services between providers
  • Understanding of clinical governance and safe, effective clinical service delivery requirements
  • Experience developing operational KPIs, dashboards, or management information
  • Experience supporting service growth, restructuring, or transformation
  • Relevant qualification in operations, healthcare management, project or change management, or continuous improvement
  • Lean, Six Sigma, or PRINCE2 qualification
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The Company
84 Employees
Year Founded: 2008

What We Do

Preventx is the UK's largest provider of remote sexual health testing, partnering with the NHS and local authorities. Its mission is to empower people to take control of their health and wellness through cutting-edge digital healthcare services. The company integrates an adaptable digital platform, efficient self-sampling kits, and an in-house specialty diagnostic laboratory to provide accessible, reliable, and discreet sexual health screening, treatment, and contraception.

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