- Hybrid working role - offering 2 days a week from home
- Choice of office location - Gateshead, Maidenhead or Edinburgh
Key responsibilities:
- Develop, implement, and support standard operating procedures across all Data Centre sites to ensure a consistent and effective approach.
- Act as the subject matter expert for facilities management compliance, providing guidance on environmental, regulatory, and operational requirements.
- Monitor and support compliance across all locations, ensuring procedures are followed and providing evidence and reporting for internal and external audits and requirements.
- Deliver training and guidance to help teams consistently apply operational procedures and best practices.
- Review Data Centre Operations risk register items and ensure any required improvements are reflected in procedures, communicated effectively, and embedded across teams.
- Stay informed of industry developments and best practice, working closely with problem management and continuous improvement teams to enhance operational performance.
- Maintain an accurate, accessible, and up-to-date library of operational procedures and processes.
- Design, produce, and share compliance, KPI, and operational performance reports, providing meaningful insights to stakeholders across the business
What / who we're looking for:
- Experience managing multiple projects and SOP's concurrently - ideally in a technology environment.
- Knowledge of the purpose and challenges involved in operating and maintaining critical infrastructure (such as power and cooling.)
- Curious and proactive.
- Attentive to detail.
- Strong organisational skills.
- A strong comunicator who is confident approaching, speaking with and collaborating with multiple stakeholders at different levels across the business.
- A keen interest in the rapidly expanding and evolving data centre industry.
Pulsant offers:
- A supportive work environment with a focus on career growth, learning and development, work life balance and well-being.
- A friendly, family-like atmosphere where almost half of the team have been with Pulsant for 5+ years.
- Benefits include 5% pension contributions, private healthcare, life assurance, cycle to work scheme, EV scheme, free breakfast and snacks, Udemy license and more.
- Leave benefits - in addition to your annual leave you get your birthday day off, annual wellbeing day and 2 x charity days per year. "}" data-trix-content-type="undefined" data-trix-id="882755" >
The interview process for this role is:
- Teams interview with the hiring manager + 1 other
- F2F interview with 2 members of the hiring team
About
Pulsant is a leading UK data centre and digital infrastructure platform which provides highly interconnected colocation and private Infrastructure-as-a-Service (IaaS) capabilities nationwide. Our dedicated team of around 300 professionals (with an average tenure of 7 years), support around 700 clients across the UK. With 14 data centres in key regional locations from Edinburgh to Fareham and Manchester to Newcastle, all interconnected by a 400Gbps capable network, it’s the UK’s most geographically diverse platform. Pulsant’s platformEDGE ™ infrastructure is secure, sovereign, high speed and low-latency, covering around 97 per cent of UK populations within five milliseconds.
Skills Required
- Experience managing multiple projects and standard operating procedures concurrently
- Experience in a technology environment
- Knowledge of operating and maintaining critical infrastructure, including power and cooling systems
- Strong organisational skills and attention to detail
- Strong communication and stakeholder collaboration skills
- Interest in the data centre industry
What We Do
Pulsant is the UK’s premier digital edge infrastructure company providing next-generation cloud, colocation and connectivity services. With a network of 12 strategically located edge data centres, Pulsant brings the advances of edge computing within reach of 95 per cent of the UK population. Founded 27 years ago, with a mission to help businesses prosper, Pulsant delivers the transformational high-speed, high-bandwidth, low latency advances of edge computing, processing data close to the people and machines that generate and use it. Regional enterprises and service providers across the UK use Pulsant’s edge infrastructure platform to build, connect and deploy the applications they need to innovate and grow. Pulsant’s highly resilient, next-generation edge infrastructure platform offers unrivalled connectivity with the major global cloud providers. Its network of data centres is interconnected through a low latency network fabric delivering access to connectivity and compute services across the UK and beyond. Headquartered in Maidenhead and with over 1,200 clients and multiple accreditations, including ISO27001 and PCI DSS, Pulsant has more experience in working with organisations to achieve their digital ambitions through edge infrastructure and hybrid cloud environments than any other UK company
