Operational Excellence Project Manager

Posted 23 Days Ago
Be an Early Applicant
New York, NY
In-Office
93K-153K Annually
Senior level
Insurance • Financial Services
The Role
The Operational Excellence Project Manager oversees complex technology projects, managing scope, resources, budgets, stakeholder communication, and team coordination to ensure successful project delivery.
Summary Generated by Built In

The Operational Excellence Project Manager (PM) is a shared resource for business and support function leadership, to deliver complex technology projects on time by managing the project scope, resources, budgets, risks, stakeholder communication, coordinating cross-functional teams, monitoring progress, and ensuring quality.

You will

  • Project Planning: Define the project scope, goals, and objectives and create detailed project plans, schedules, and budgets.

  • Resource Management: Manage project teams to ensure clarity on tasks, priorities, deadlines, and foster a collaborative environment through effective communication and interpersonal skills.

  • Risk & Issue Management: Identify potential risks, develop mitigation plans, and drive issues to resolution through effective problem-solving.

  • Communication: Serve as the primary point of contact for project updates, clearly communicating progress, risks, and outcomes to all levels across the organization.

  • Change Management: Support stakeholders through transitions to ensure adoption and sustainability.

  • Stakeholder Engagement: Build and maintain strong relationships with internal teams and external vendors to ensure project success and alignment with strategic goals.

  • Budget Management: Prepare and manage project budget, track expenses, and maintain budgetary controls throughout the project lifecycle.

  • Performance Monitoring: Track project progress against the plan, monitor key performance indicators, and adjust schedules and plans, as necessary.

  • Scope Management: Establish the boundaries and deliverables of a project, manage business requirements, and success criteria.

  • Quality Control: Ensure that all project deliverables meet quality standards and align to expectations standards across the organization.

You have

  • Bachelor's degree required; advanced degree is a plus.

  • Certifications: PMP Certification is a plus.

  • 7+ years of project management and/or process improvement experience, preferably with a consulting background (Accenture, Deloitte, IBM, BMG)

  • Industry acumen: Insurance (Life, Disability, Retirement, Group) / financial services (Investments - asset liability management, and fixed income.

  • Leadership: Strong leadership qualities to guide and motivate project teams.

  • Communication: Excellent verbal and written communication skills for effective stakeholders and team engagement.

  • Organizational Skills: Ability to multi-task, manage complex projects efficiently.

  • Problem-Solving: Strong analytical and critical thinking skills to identify and solve issues that arise during the project.

  • Interpersonal: Communicate effectively, address conflict constructively, and foster teamwork.

Location 

Hybrid role - 3 days in office in the Hudson Yards office; 2 days WFH

Salary Range:

$93,080.00 - $152,915.00

The salary range reflected above is a good faith estimate of base pay for the primary location of the position. The salary for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate. In addition to salary, this role may also be eligible for annual, sales, or other incentive compensation.

Our Promise

At Guardian, you’ll have the support and flexibility to achieve your professional and personal goals.  Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards.

Inspire Well-Being

As part of Guardian’s Purpose – to inspire well-being – we are committed to offering contemporary, supportive, flexible, and inclusive benefits and resources to our colleagues. Explore our company benefits at www.guardianlife.com/careers/corporate/benefits. Benefits apply to full-time eligible employees. Interns are not eligible for most Company benefits.

Equal Employment Opportunity

Guardian is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law.

Accommodations

Guardian is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Guardian also provides reasonable accommodations to qualified job applicants (and employees) to accommodate the individual's known limitations related to pregnancy, childbirth, or related medical conditions, unless doing so would create an undue hardship. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact [email protected].

Current Guardian Colleagues: Please apply through the internal Jobs Hub in Workday.

Top Skills

Project Management
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The Company
HQ: New York, NY
8,709 Employees
Year Founded: 1860

What We Do

Who we are

Guardian makes a difference in the lives of people when they need us most. With over 160 years of stability and fiscal integrity, we are a trusted resource to generations of families and business owners, inspiring well-being and helping build financial confidence.

Today, we stand behind 29 million consumers, helping them prepare and plan for a bright future for themselves and their families. We help business owners care for their employees. And we help people recover and thrive in times of unexpected loss.

As a modern mutual insurance company, we believe in driving value beyond dividends. We invest in our colleagues and are building a progressive, innovative and inclusive culture. We uplift individuals and communities through thoughtful social and environmental programs.

What we stand for

In 1860, a community of immigrants joined together to insure and protect their businesses and families. They were guided by powerful ideals that we’ve continued to stand behind and evolved throughout the years: we do the right thing, we believe people count, we courageously shape the future together, and we go above and beyond for the people we serve.

Guardian employees embrace and live by these values every day. They remind us to put people at the heart of all we do so that we can help protect what matters most to you. Want to help bring these values to life? Join us for a rewarding career and the opportunity to shape the future.

Disclosures:
Financial information concerning Guardian as of December 31, 2022, on a statutory basis: Admitted assets = $76.0 billion; liabilities = $67.2 billion (including $55.0 billion of reserves); and surplus = $8.8 billion. Dividends are not guaranteed. They are declared annually by Guardian’s Board of Directors.
Guardian® is a registered trademark of The Guardian Life Insurance Company of America. © Copyright 2023 The Guardian Life Insurance Company of America 2023-156184 Exp. 5/25

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