We are Kaizen Gaming
Kaizen Gaming, the team powering Betano, is one of the biggest GameTech companies in the world, operating in 19 markets. We always aim to leverage cutting-edge technology, providing the best experience to our millions of customers who trust us for their entertainment.
We are a diverse team of more than 2.700 Kaizeners, from 40+ nationalities spreading across 3 continents.
Our #oneteam is proud to be among the Best Workplaces in Europe and certified Great Place to Work across our offices. Here, there’ll be no average day for you. Ready to Press Play on Potential?
Let's start with the role
As an Operational Excellence Partner, you will join a team that drives Continuous Improvement in the company. Our aim is to enable Kaizen Gaming to scale efficiently and effectively. You will be focusing on OpEx practices such as Process & Teams optimization, KPI design and insights and transformation in our current operating models. You will be part of a pioneering Kaizen team for which sky's the limit.
- Business Process modeling and analysis:
- Collaborate with Subject Matter Experts to achieve end to end process mapping
- Identify inefficiencies/wastes/optimization opportunities
- Lead teams to root cause problem solving
- Create and manage related documentation
- Business Process metrics:
- Define KPIs, in collaboration with the business, to measure and analyze current state
- Design of control dashboards, in collaboration with BI, to control processes and monitor progress
- Optimization/transformation:
- Prioritize and specify improvements
- Run/Support the optimization projects in all of the following ways: Stakeholder management, change management, requirements definition for tools (re)design, etc.
- Collaborate with the Automation team to deliver quick wins using RPA
- Measure KPI impact and calculate expected benefits
- Present project progress and report results directly to Senior members of the Management Team (Heads, Directors, C-levels)
- Be an ambassador of Operational Excellence efforts to better serve our customers (both internal and external)
What you’ll bring
- 1-3 years of hands-on work experience in OpEx methodologies either internally or as a consultant
- Ability to capture and understand activities across business units/departments in a fast paced and changing environment
- Very strong analytical and problem-solving skills
- Experience in setting process KPIs, analyzing data and extracting insights
- Excellent follow up, prioritization and attention to detail skills
- Excellent communication skills (written and verbal, greek and english); comfortable in front of all levels of the organization, as well as external partners
- Bachelor's degree in Management, Engineering, Applied Sciences or related field. A complementary Masters degree
- Acquired Lean Six Sigma certification will be considered a plus
Kaizen Gaming Perks
- 🕑 Hybrid way of working
- 🏃 A buddy will support you with your onboarding
- 💸 Competitive pay and bonus scheme
- 👩⚕️ Private health insurance for you and your family
- 💰 Monthly meal allowance
- ⭐Developmental 360° feedback framework
- 📚 Unlimited access to Udemy & continuous training
- #LI-Hybrid
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We are an equal opportunity employer committed to fostering a diverse and inclusive workplace. We welcome applications from individuals of all backgrounds, regardless of race, gender, religion, sexual orientation,or age.
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What We Do
Kaizen Gaming is one of the biggest and fastest growing GameTech companies in the world. With a focus on Technology and People we aim to continually improve our products and services to provide the best and most trusted online gaming experience to our customers around the world. We operate two brands in 13 countries: Betano (Portugal, Romania, Germany, Brazil, Bulgaria, Czech Republic, Chile, Peru, Ecuador, Canada-Ontario, Nigeria) and Stoiximan (Greece, Cyprus), and employ more than 2,200 people across three continents. Obsessed with our customers, we use technology and data to constantly push the boundaries of online gaming entertainment. Why work with us Tech the Ride | Our Adventure We have made it our quest to shape and influence the GameTech industry globally. We Kaizeners move fast and make things happen: we imagine, develop and build with no limitations. Working here means getting the freedom to explore as you help us create the technology that powers entertainment. Pick #oneteam | Our Culture We each have a role to play in building a company culture we can all trust. We Kaizeners are open, direct and respectful; we support each other to reach our goals as #oneteam. Working here means facing challenges that inspire the team to be on its A-game to get the job done. Level up | Our Growth We know our hard work will take us places. We Kaizeners get plenty of opportunities to supercharge our potential as the company grows, overcoming challenges with the support of our colleagues. Working here means continually finding new boundaries to push and new career horizons to reach. Press Play on Potential! Join our #oneteam
