Operational Excellence Manager

Posted Yesterday
Be an Early Applicant
2 Locations
In-Office or Remote
Senior level
Big Data • Cloud • Information Technology
The Role
Lead warehouse engineering and continuous improvement for contract logistics, design layouts and labor/cost models, support RFPs, and manage end-to-end implementations to ensure on-time, on-budget, safe operational readiness.
Summary Generated by Built In

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. 

Are you curious about being part of our growth stor​y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

Job Summary

Iron Mountain is seeking a dynamic and experienced Senior Contract Logistics Engineer to join our Supply Chain & Contract Logistics team. In this role, you will be responsible for driving operational excellence, designing innovative warehousing solutions, and leading the seamless end-to-end implementation of new customer contracts. You will act as the critical link between commercial strategy and physical execution, transforming complex customer requirements into highly efficient, scalable, and cost-effective logistics operations.

You will join a high-performing, cross-functional team of engineering, commercial, and operational professionals dedicated to delivering cutting-edge supply chain solutions and fostering continuous innovation.

What You’ll Do

In this role, you will:

  • Lead operational excellence and continuous improvement initiatives across all contract logistics sites by establishing standardized operating procedures, monitoring key performance indicators, and executing Lean projects to optimize productivity, space utilization, and cost efficiency.

  • Collaborate closely with business development, commercial, and customer stakeholders to engineer comprehensive warehouse layout designs, build accurate labor and pricing models, and actively support Request for Proposal workshops.

  • Ensure flawless project management and operational readiness during the end-to-end implementation of new customer accounts, coordinating cross-functional teams to deliver projects on time, within budget, and in strict compliance with safety and organizational standards.

What You’ll Bring

The ideal candidate will have:

  • A minimum of 7 to 10 years of experience in contract logistics, warehouse engineering, or industrial supply chain management.

  • Strong knowledge of warehouse design, logistics solution engineering, capacity planning, cost modeling, and advanced data visualization tools like Power BI.

  • Proven ability in executing continuous improvement methodologies (such as Lean, Six Sigma, or Kaizen), managing complex project lifecycles, and influencing diverse stakeholder groups.

  • A Bachelor’s Degree in Industrial Engineering, Supply Chain Management, Logistics, Operations Management, or a related professional field.

What We Offer
  • Competitive compensation and benefits aligned with your experience.

  • Robust opportunities for continuous learning, professional certifications, and career growth

#donotpost

#LI-DNI
 

Category: Operations Group

Skills Required

  • 7 to 10 years experience in contract logistics, warehouse engineering, or industrial supply chain management
  • Strong knowledge of warehouse design and logistics solution engineering
  • Experience with capacity planning and cost modeling
  • Advanced data visualization tools such as Power BI
  • Proven ability executing continuous improvement methodologies (Lean, Six Sigma, Kaizen)
  • Experience managing complex project lifecycles and influencing cross-functional stakeholders
  • Bachelor's degree in Industrial Engineering, Supply Chain Management, Logistics, Operations Management, or related field

Iron Mountain Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Iron Mountain and has not been reviewed or approved by Iron Mountain.

  • Inclusive Benefits Coverage Inclusive, modern offerings are emphasized, including support for mental health, gender‑affirming care (with travel/lodging where needed), and family‑planning benefits. Recognition for disability inclusion is also highlighted, which aligns with accessible benefits and leave support.
  • Retirement Support A formal 401(k) program is described with automatic enrollment and a clear employer match structure, with immediate vesting referenced in the materials. Access to supporting infrastructure and guidance is noted through dedicated benefits portals and administrators.
  • Healthcare Strength Multiple national medical plan options are outlined, along with care navigation, virtual primary care, and pharmacy coverage. Additional wellbeing support is described via EAP services and structured wellbeing programming.

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The Company
HQ: Boston, MA
32,000 Employees
Year Founded: 1951

What We Do

Iron Mountain Incorporated (NYSE: IRM) is the global leader for storage and information management services. Trusted by more than 220,000 organizations around the world, Iron Mountain boasts a real estate network of more than 80 million square feet across more than 1,350 facilities in 45 countries dedicated to protecting and preserving what matters most for its customers. Iron Mountain’s solutions portfolio includes records management, data management, document management, data centers, art storage and logistics, and secure shredding help organizations to lower storage costs, comply with regulations, recover from disaster, and better use their information. Founded in 1951, Iron Mountain stores and protects billions of information assets, including critical business documents, electronic information, medical data and cultural and historical artifacts.

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