Your Opportunity as an Operational Excellence Manager
Responsible for coaching site pillar leaders and the entire plant organization towards the successful utilization of a High-Performance Organization (HPO), continuous improvement, and their tools and practices. These tools ensure the organization is designed to deliver the site plan through loss elimination and the engagement of all employees. This role drives consistent and effective use of pillar tools, effective communication across teams, and reapplication of company best practices and standards. The Operational Excellence process is designed to have individuals with expertise in several areas to lead the overall implementation and progression.
Location: 1525 Industrial Rd, Emporia, KS 66801 (Hostess Manufacturing Plant)
Work Arrangements: 100% on-site, AM Shift – Flexibility required. Willingness to work off shift (including nights, weekends, and/or holidays) and flow to the work as needed
In this Role You Will:
Promote the continued implementation and integration of Operational Excellence throughout the Company
Assist site leadership team in developing High-Performance Organization (HPO) systems and behaviors during planning, startup, and operation
Coach plant leadership and pillars to build high performance capability at all levels of the organization
Leverage existing resources to facilitate Operational Excellence implementation and create documented High-Performance Organizations.
deliver the overall Operational Excellence Master Plan and timeline for the on-going delivery of the compelling business needs
Define and deliver Operational Excellence Phase Measures
Help to ensure reliability systems are developed to be robust with safety and quality systems
Assist in the development and coordination of the Operational Excellence strategy for the site.
Support operations leadership, supply chain leadership, and the site leaders in their implementation of Operational Excellence by providing coaching and direction on integration, improvement processes, specific scorecards results, and master plans
Conduct audits and assessments to reinforce Operational Excellence phase progression
Provide plant support for problem solving, improvement projects, and priority work as necessary
Coach teams on sustaining improvements and system integration into daily work
Ensure completion of organization performance modeling and health assessments
Establish a glide path for HPO phase completion
Stay in front of the site from a capability standpoint to continually drive progress and deliver business needs. Help develop new tools and capabilities in others
What We are Looking For:
Minimum Requirements:
A bachelor’s degree
At least 3 years of operations experience in a manufacturing environment using continuous improvement (CI, SQMS, HPO, Operational Excellence, etc.) tools to deliver business results
Prior success in implementing and sustaining improvements.
At least 3 years of experience in training and leading group.
Ability to work with people at all levels of the organization
Additional skills and experience that we think would make someone successful in this role:
An Engineering degree
Continued education or certifications in Continuous Improvement (six sigma, lean manufacturing, black belt)
Working knowledge of the intents and details for all CI pillars
Previous experience leading a CI and / or Quality systems pillar (FI – Focused Improvement, etc.)
Experience with plant or large project start up
Food (pet or human) and / or beverage manufacturing experience
Work Environment: This job operates in a manufacturing environment. The noise level in the work environment and manufacturing sites can be high.
Physical Demands:
Regularly required to talk and hear.
Frequently required to stand; walk; use hands and fingers to handle or feel; and reach with hands and arms.
Occasionally required to sit; climb or balance; and stoop, kneel, crouch or crawl.
Able to lift objects up to 50 pounds frequently.
May push and pull heavy trash carts, dough carts, portable equipment, and catch pans.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
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The Right Place for You
We are bold, kind, strive to do the right thing, we play to win, and we believe in a strong community that thrives together. Our culture is rooted in our Basic Beliefs, and we believe in supporting every employee by meeting their physical, emotional, and financial needs.
Stay connected with us on LinkedIn®
We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, genetic information, age, national origin, disability status or protected veteran status.
Skills Required
- Bachelor's degree
- At least 3 years of operations experience in manufacturing
- Training and leading groups for at least 3 years
- Prior success in implementing and sustaining improvements
The J.M. Smucker Co. Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about The J.M. Smucker Co. and has not been reviewed or approved by The J.M. Smucker Co..
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Retirement Support — Retirement programs are described as strong, with a company 401(k) match, immediate vesting in some materials, and access to an Employee Stock Purchase Plan. These elements contribute to a favorable view of total compensation value.
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Parental & Family Support — Paid parental leave for all parents and on-site childcare at key locations signal a family-forward approach. Additional supports such as adoption assistance and pet-related leave reinforce this emphasis.
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Leave & Time Off Breadth — Paid time off, seasonal compressed schedules, and flexibility options are highlighted across materials. The ability to start with substantial PTO and buy additional time enhances perceived time-off breadth.
The J.M. Smucker Co. Insights
What We Do
Each generation of consumers leaves their mark on culture by establishing new expectations for food and the companies that make it. At The J.M. Smucker Co., it is our privilege to be at the heart of this dynamic with a portfolio that appeals to each generation of people and pets with products found in 90 percent of U.S. homes and countless restaurants. This includes a mix of iconic brands consumers have always loved such as Folgers®, Jif® and Milk-Bone® and new favorites like Café Bustelo®, Smucker’s® Uncrustables® and Rachael Ray® Nutrish®. By continuing to immerse ourselves in consumer and pet parent preferences for food, how it’s purchased and how the companies that make it should operate, we will maintain the important role we play in their lives. This will allow us to continue growing our business and the positive impact we have on all of those who count on us.
