Operational Excellence Manager

Why Patients Need You
At Pfizer, our mission is to inspire a best-in-class culture of continuous improvement and project management that empowers colleagues and enables simple, effective processes. Whether you are managing projects or liaising with others, your contribution in this team will help in making our work easier and faster so that we can deliver breakthroughs that change patients' lives.
What You Will Achieve
You will be responsible for supporting Site preparation and leading IMEx deployment, owning governance and assuring maturity of the ecosystems in alignment with the standards.
You will support Leadership to define long term strategy, establish Site GOALs and cascade them across the different Tiers of the organization.
As a member of Pfizer's Continuous Improvement program, you will define, design and implement continuous improvement programs to ensure programs are integrated vertically and horizontally across the organization. You will build Site IMEx & OpEx capabilities by providing education and guidance, develop coaching capabilities and helps the Site navigates through Change.
Your work will analyze improvement programs and potential results; facilitate and coach improvement teams; establish and maintain performance metrics to measure program success; and install proves excellence supports for program governance, project reviews, communications, training, certifications and rewards.
As a Manager, your breadth of knowledge on internal or external business challenges will help us improve our products, processes and services. Your will guide us to lead projects by meeting objectives and preparing forecasts for resource requirements. Your risk-taking ability will help us advance new concepts and methodologies. You will provide technical guidance and oversight to team members and help in problem solving.
It is your hard work and focus that will make Pfizer ready to achieve new milestones and help patients across the globe.
How You Will Achieve It

• Support Leadership to define Site long term strategy and establish Site GOALS.
• Make sure Site GOALs are cascaded and CI Loops across the organization are aligned .
• Assure continuous improvement initiatives are embedded into the Ci Loops .
• Give support through Coaching and Managing Change .
• Challenge established metrics and visual dashboards to make sure they help identify opportunities to improve performance .
• Support IMEx Maturity Health assessments .
• Promote the common understanding of OpEx strategy and culture across the company.
• Work closely with management and stakeholders in the Continuous Improvement journey to identify areas where OpEx projects can add value to transform the company's performance.
• Regularly asses' colleagues' OpEx & IMEX capabilities and competences and keeps a record of it. Identify training needs, builds and executes programs to close any gap .
• Give visibility to Leadership of the Lean Six Sigma program health .
• Make sure 6S/Lean projects address Site major sources of loss and are integrated into the CI Loops .
• Provide day-to-day leadership and direction on continuous improvement projects viz Lean and Six Sigma projects, with a focus on production and business process improvement.
• Facilitate Innovation workshops to solve complex problems .
• Manage multiple projects/ongoing work activities of moderate complexity within the department typically involving cross-functional representatives
• Develop and implement Knowledge Management framework that supports end user requirements & ease of access to relevant information.
• Assist with the Operational Excellence (OpEx) organization and manage all site specific OpEx activities with guidance from site and area/business leadership.
• Develop and implement projects and cross-functional teams to cultivate a continuous improvement mindset based on lean principles.
• Create, curate, organize and standardize the storage of processes, tools, training materials, templates and best practices that are current, relevant and consistent with the best practice expectations.
• Support development of a site or team Community of Practice for sharing Best Practices across workstreams; provide coordination and analytic support to maximize engagement and effectiveness.
• Build and maintain a diverse and inclusive team culture and support Pfizer's Diversity, Equity and Inclusion objectives within the business unit.

Qualifications
Must-Have

• Bachelor's degree and5+ years of applicable experience.
• People Management Experience.
• Proven leadership and change management abilities.
• Ability to effectively coach and mentor colleagues.
• Stakeholder management .
• Influencing skills .
• Workshop facilitation skills .
• Strong oral and written communication skills.
• English- advanced level .

Nice-to-Have

• Master's degreeand relevant pharmaceutical experience.
• Experience leading large projects.
• Effective team building skills and negotiation skills.
• Project management and continuous improvement certifications (e.g. Agile, PMP, Black Belt Six Sigma, or similar).

Work Location Assignment: Hybrid
Location: Toluca
EEO (Equal Employment Opportunity) & Employment Eligibility
Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, or disability.
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