The incumbent reports to the Senior Director, External Supply, Strategy & Operational Excellence (ES S&OE)
The Director of External Supply (ES), Operational Excellence (OE) is to:
- Provide Business facing OE Support to ES Clusters and/or Pfizer Center One (PC1)
- Lead/Support/Coach OE solutions in the ES Clusters and/or Pfizer Center One (PC1) e.g. Continuous Improvement Loop, IMEx Deployment, Innovation, Agile Transformation, Complex Investigations in alignment with the ES/OE Strategies
- Lead and/or coach Lean/Six Sigma projects for ES Clusters/PC1/CMO and support functions to diagnose and improve processes. This may also be on a regional basis
- Build OE & Innovation capabilities at the ES Clusters, PC1 and selected CMOs
- Coach the ES Clusters/PC1 on embedding a CI Culture
- Lead a Global OE program across External Supply in alignment with the ES/OE Strategies
- Lead/support ES Strategies and T5 Initiatives
- Lead/support ES IMEx
- Be an active member of the ES S&OE team in devising the OE and ES Strategies
- Passionate and competent in using AI for Continuous Improvement
ROLE RESPONSIBILITIES
Provide Business facing OE Support to ES Clusters and/or PC1
- Drive the ES Clusters/PC1 Governance in alignment with IMEx
- Be a central part of the ES Clusters/PC1 and a facilitator as needed of the weekly, monthly and quarterly cadence of team meetings e.g. facilitate VSLT, BRM. Ensure process confirmations are actively used for all governance.
- Drive a CI Culture and Act as OE SME within the ES Clusters
- Facilitate/Co-lead the ES Cluster/PC1 Strategy and Goal setting
Lead/Support/Coach OE solutions in the ES Clusters/PC1 e.g. Continuous Improvement Loop, IMEx Deployment, Innovation, Agile Transformation, Complex Investigations in alignment with the ES/OE Strategies
- Lead/Coach the CI Process within the ES Clusters / PC1 at T4 VSLT and T3/T2 VSOT/VPT levels
- Lead/Support/Coach the deployment of ES OS solutions e.g. Continuous Improvement Loop, IMEx Deployment, Agile Transformation, EIRM, facilitate Innovations Workshops at the BU level
- Coach Complex Investigations using the established process
Lead and/or coach Lean/Six Sigma projects for ES Clusters/PC1/CMOs and support functions to diagnose and improve processes. This may also be on a regional basis
- Use CI to identify and lead/coach Lean/Six Sigma projects using M1, M2, M3 methodology
- Work with functions (e.g. GTEL & ESOQ) to identify and execute Lean/Six Sigma opportunities at CMOs
- Work with the ES OE team to ensure appropriate skills are deployed by BU and region
Build OE & Innovation capabilities at the ES Clusters/PC1 and selected CMOs
- Build M1, M2, M3, M4, PHP and Innovation capabilities within the ES Cluster/PC1 in conjunction with the PGS OE Teams
- Build M1 and PHP capability at selected CMOs
Coach the ES Clusters/PC1 on embedding a CI Culture
- Respectfully challenge the Status Quo and seek to identify Value Add/Non-Value Add
- Embed CI mindsets & behaviors in the BU team and supporting functions
Lead a Global OE program across External Supply in alignment with the ES/OE Strategies
- Co Design and lead a Global Program that spans all of ES e.g. Cycle Time, Capability Building, EIRM, Agile Transformations, Cost Savings (eg. EMAP Operating Efficiencies)
Lead/Support ES Strategies and T5 Initiatives (Eg. IMEx, etc)
Be an active member of the ES S&OE team in devising the OE and ES Strategies
- Contribute to the OE & ES Strategies
- Assist with co-design of OE programs
- Facilitate ES S&OE team meetings
BASIC QUALIFICATIONS
- Bachelor's Degree in associated discipline is required (i.e., Engineering, Industrial Engineering, Operations Management or Science)
- 8+ years of manufacturing and/or supply experience
- 5+ years hands-on analytics/six sigma/continuous improvement experience
- Lean Six Sigma Black Belt trained and certified minimum
- AI certified
- Incumbent must be fluent both written and verbally in English.
PREFERRED QUALIFICATIONS
- Certified/Trained AI Expert
- Certified Innovation Coach
- M1 Train the trainer
- Languages such as Mandarin, Spanish, Italian and French are preferred but not required
- 5+ years coaching and certifying successful six sigma green belts and black belts
- Proven skills in managing large scale initiatives
- Demonstrated coaching skills
- Comprehensive knowledge of a broad range of operational excellence methodologies / programs
- Ability to define, evaluate and recommend improvement opportunities across the E2E to achieve and sustain improvements
- Strong business acumen with manufacturing and supply chain experiences preferred
- Demonstrated ability to influence stakeholders at all levels of the organization and a proven track record in change management
- Strong communication and interpersonal skills to guide and / or lead diverse teams,
- Strong analytical and problem solving
- Adaptable to work priorities in response to complex and rapidly changing environment
- Ability to navigate ES organization and operate in a multicultural environment
- Develop and execute strategies with minimal guidance
- undefined
Work Location Assignment: Hybrid
Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.
Manufacturing
Top Skills
What We Do
Our purpose ensures that patients remain at the center of all we do. We live our purpose by sourcing the best science in the world; partnering with others in the healthcare system to improve access to our medicines; using digital technologies to enhance our drug discovery and development, as well as patient outcomes; and leading the conversation to advocate for pro-innovation/pro-patient policies.
Why Work With Us
We are the inventors, the problem solvers, the big thinkers — those who surmount any hurdle to deliver breakthrough medicines to the people who are counting on them the most.
Gallery
Pfizer Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.







