At Intrum, you will grow by making a difference. You will do it in a highly international environment and in a supportive culture where effort counts.
What will you do:
Drive and support orchestration and execution of group-wide Operational Excellence program as in integral part of the Intrum Group strategy
Assesses efficiency effectiveness across the full operations perimeter – across the full Intrum Group footprint – to identify process improvement areas and operational best-practices
Translate improvement potential into concrete initiatives for implementation including value attached and implementation roadmap
Liaise with local Intrum markets management teams to define, structure, and drive their respective Operational Excellence agenda
Act interface between relevant group functions and Intrum markets to support delivery coordination of tech assets and tooling
What we’re looking for:
~5-year experience from top-tier management consulting or equivalent
Demonstrated experience from driving transformative, enterprise-wide, change programs in an international setting, and Operational Excellence programs in particular
Knowledge and expertise within the service operations domain in general, and credit management/servicing operations in particular, is an advantage
What we offer:
At Intrum we offer not only a challenging and rewarding career but also:
A challenging, exciting and developing position in an international company with growth ambitions
Highly motivated and skilled co-workers globally
Being part of a supportive culture where effort counts
We facilitate your learning through different learning arenas
About Intrum:
Intrum is the industry-leading provider of credit management services across 20 markets in Europe. By helping companies to get paid and support people with their late payments, Intrum leads the way to a sound economy and plays a critical role in society at large.
Intrum has circa 9,000 dedicated professionals who serve around 70,000 companies across Europe.
At Intrum we consider everybody to be a leader. We lead ourselves when collaborate to meet the needs of our clients and customers. We are all accountable to our actions as well as trust and care for each other. This makes us all leaders, independent of role or responsibility, and this is reflected in our 3 leadership principles: Deliver Impact, Inspire Trust and Embrace Growth.
How to apply: If you are interested in this position and believe you have the right qualifications, please send your English CV and a cover letter via the “apply button”
**Please note that as a multinational company, our Global Talent Acquisition Partner is based in Spain. You might receive a call with a Spanish phone number.**
At Intrum we strive to create a diverse and inclusive workplace. We encourage applicants from all backgrounds to apply.
Do you feel that you might be the right person? Great! Apply now. Looking forward to hearing from you!
Skills Required
- ~5 years experience from top-tier management consulting or equivalent
- Proven experience driving transformative, enterprise-wide change and Operational Excellence programs in an international setting
- Knowledge of service operations and credit management/servicing operations
What We Do
Intrum is Europe’s undisputed market leading credit management services company, with a complete range of credit management and financial services with a strong base in collection operations. We have more than 10,000 experienced employees across 20 countries in Europe. Our headquarter is located in Stockholm, Sweden, and we are listed on the Stockholm Stock Exchange. We help companies prosper by caring for their customers. Every year we support 80,000 companies in a variety of industries who have difficulties getting paid for goods and services that they have sold. Through Intrum’s wide range of credit management services, we help companies of all sizes, to improve their cash flow and increase liquidity. Every day we are in contact with 250,000 people in debt. Through our ethical approach, we listen, respect and strive to understand each individual situation. Guided by our values, we help our customers solve their debt and come back in control over their financial situation. This is how we lead the way to a sound economy for companies, individuals and society as a whole
