Summary/objective:
The Operations Support, Expansion Markets position is responsible for supporting Expansion Markets in areas of Safety,
Inventory Management, Asset Management, and Day-to-Day procedures including Capacity and Purchasing. They will
maintain existing partnerships and aid our Partners in the development and adherence to 1-800-Pack-Rat, LLC’s SOPs.
They should demonstrate experience in organization, attention to details, and act as a liaison to our Partners.
Essential functions
Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions.
• Maintain Partner relationships and strengthen R&M vendor relationships.
• Provide support to Partners and guidance regarding 1-800-Pack-Rat, LLC’s SOPs.
• Collect & submit daily & weekly Vacant Unit Reports including SiteLink and Asset Panda.
• Assist in onboarding & training of Partner drivers and office staff.
• Assist in coaching Partners with Safety-sensitive functions including Elogs, DVIRs and Dashcams.
• Monitor and assist with Ongoing Learning including Litmos.
• Monitor and assist PM compliance.
• Perform additional responsibilities as requested. Essential duties, responsibilities and activities may change at
any time, with or without notice.
Competencies/skills
• Professional, pleasant disposition.
• Excellent verbal and written communication skills.
• Strong phone presence.
• Proven ability to succeed in a fast-paced environment.
• Ability to successfully meet or exceed targets/quotas.
• Strong organizational and time management skills.
• PC proficiency with experience using Microsoft Outlook, Word, and Excel.
• Great networking skills.
• Ability to maintain strong Partner relationships and establish industry partnerships.
• Exceptional interpersonal and communication skills.
Specialized knowledge and/or licenses
• Working knowledge in SiteLink, Facility & Driver App, Google reviews, Transflo & Whip Around, Lytx, Asset
Panda, Element & Xcelerate, and others as needed.
Required education and experience
• High school diploma required, bachelor’s degree in accounting, finance, or relevant degree is a plus.
• Previous experience as an Operations Manager preferred.
Benefits:
- Home every day.
- Competitive wages based on experience.
- Comprehensive benefits package including health, dental, and vision insurance.
- Paid time off and holidays.
- 401K with company match.
*This position is a base salary plus bonus potential*
1-800-Pack-Rat, LLC is proud to be an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law
Skills Required
- High school diploma
- Experience using Microsoft Outlook, Word, and Excel
- Strong organizational and time management skills
- Excellent verbal and written communication skills
- Ability to maintain partner relationships and establish industry partnerships
- Ability to succeed in a fast-paced environment
- Ability to meet or exceed targets and quotas
- Bachelor's degree in accounting, finance, or a relevant field
- Previous experience as an Operations Manager
- Working knowledge of SiteLink, Facility & Driver App, Google Reviews, Transflo, Whip Around, Lytx, Asset Panda, Element, Xcelerate, and other operational systems
What We Do
1-800-PACK-RAT makes moving and storage simple. We began with the idea of making storage and moving easier, and our innovations have revolutionized both of these industries for residential and commercial customers. Our all-steel, weatherproof, portable storage containers are the perfect solution for a number of uses, including: - Long-distance moves - Local moves - Military moves - On- or off-site storage - Temporary or long-term storage - Restoration and Remediation projects - Home renovations - Contractor/restoration services - Seasonal storage - Event Storage - Retail/ Commercial Storage - Real estate services Our customers choose 1-800-PACK-RAT for the convenience, flexibility, security, and service we offer: - All-steel, weatherproof containers - Barn-style container doors for added security - Nationwide, secure storage facilities - Ease of loading and unloading with low-to-the-ground containers - The industry's only pledge to customer satisfaction
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