Operation Supervisor

Reposted 10 Days Ago
Be an Early Applicant
Allentown, PA, USA
In-Office
75K-75K Annually
Mid level
Healthtech
The Role
The Operations Supervisor coordinates distribution center activities focusing on receiving, warehousing, shipping, and customer service. Responsibilities include managing team schedules, ensuring training, overseeing performance metrics, and adhering to regulations.
Summary Generated by Built In

Owens & Minor is a global healthcare solutions company providing essential products, services and technology solutions that support care delivery in leading hospitals, health systems and research centers around the world. For over 140 years, Owens & Minor has delivered comfort and confidence behind the scenes, so healthcare stays at the forefront, helping to make each day better for the hospitals, healthcare partners, and communities we serve. Powered by more than 14,000 teammates worldwide, Owens & Minor exists because every day, everywhere, Life Takes Care™.

 

Global Reach with a Local Touch

  • 140+ years serving healthcare

  • Over 14,000 teammates worldwide

  • Serving healthcare partners in 80 countries

  • Manufacturing facilities in the U.S., Honduras, Mexico, Thailand and Ireland

  • 40+ distribution centers

  • Portfolio of 300 propriety and branded product offerings

  • 1,000 branded medical product suppliers

  • 4,000 healthcare partners served


Benefits

  • Comprehensive Healthcare Plan - Medical, dental, and vision plans start on day one of employment for full-time teammates.

  • Educational Assistance - We offer educational assistance to all eligible teammates enrolled in an approved, accredited collegiate program.

  • Employer-Paid Life Insurance and Disability - We offer employer-paid life insurance and disability coverage.

  • Voluntary Supplemental Programs – We offer additional options to secure your financial future including supplemental life, hospitalization, critical illness, and other insurance programs.

  • Support for your Growing Family – Adoption assistance, fertility benefits (in medical plan) and parental leave are available for teammates planning for a family.

  • Health Savings Account (HSA) and 401(k) - We offer these voluntary financial programs to help teammates prepare for their future, as well as other voluntary benefits.

  • Paid Leave - In addition to sick days and short-term leave, we offer holidays, vacation days, personal days, and additional types of leave – including parental leave.

  • Well-Being – Also included in our offering is a Teammate Assistance Program (TAP), Calm Health, Cancer Resources Services, and discount programs – all at no cost to you.

The anticipated salary range for this position is: $75k/yr

Monday - Friday 2 am - 10:30 am

Coordinates and leads Distribution Center operations activities within assigned  functions, including receiving, warehousing, shipping, delivery, customer quality, and  product inventory accuracy in a manner consistent with company service and cost  objectives.  
RESPONSIBILITIES  
-Directs Operations activities and teammates for one or more functions within a  Distribution Center (DC). Manages teammate time, attendance, and schedules (work shift, vacation) for  assigned functional area(s). Provides proactive performance feedback to teammates within assigned  functions, assisting teammates, providing coaching and corrective action where  needed.  
-Oversees assigned functions’ training, ensuring teammates receive appropriate  training for their assigned job functions.  Makes succession planning  recommendations, assisting in identifying, attracting, developing, coaching, and  retaining talent.  
-Works with Operations leadership to execute initiatives to improve DC metrics  that drive financial performance. 
-Recommends expenses and capital investments for assigned functions.  
-Responsible for achievement of assigned functions’ Key Performance Indicators in  the areas of Safety, Quality, Productivity, and Turnover.  
-Makes recommendations and implements customer service for assigned  functions, resolving issues relating to service quality, pick pack and ship  requirements, and deliveries.  Coordinates with local Account Management team,  Transportation, Client Engagement Center (CEC), and Corporate Operations as  needed.  
-Supports and implements the conversion of new customers at the DC to ensure  successful implementation of new business.  
-Supervises assigned functions’ adherence to company developed SOP’s / WI’s for  warehouse management and transportation.  
-Supports the monitoring and reporting of assigned functions’ performance,  assisting with implementing root cause analysis to consistently work towards  improving teammate relations, customer quality, and operational efficiency.  
-Ensures adherence to all regulatory requirements regarding scheduled drugs,  hazardous material, dating merchandise, storage requirements and reporting  agencies (DOL, DEA, FDA, OSHA, etc.). Acts as the Designated Representative (DR)  for the DC where required by licensing and compliance laws / regulations. 
EDUCATION & EXPERIENCE  
-Bachelor’s degree required  
-3 or more years of professional supply chain or warehouse operations experience exhibiting leadership capability, preferably within the healthcare/medical/medical  device industry  Or any combination of relevant education and experience to meet the above  requirements  

KNOWLEDGE, SKILLS, &  ABILITIES  
-Knowledge of supply chain management, logistics, distribution, and/or warehouse management best practices.  
-Financial acumen including prior profit and loss responsibilities.  
-Ability to work fast and effectively within a matrix environment.  
-Demonstrated leadership potential and people management skills with an ability  to lead, coach and mentor all levels of teammates.  
-Proven team building skills, both internal and external, with the ability to  motivate and direct the work of others.  
-Exceptional customer relationship skills.  
-Excellent communication and interpersonal skills with an ability to influence  senior level management.  
-Excellent planning and organizational skills with demonstrated ability to direct  large complex initiatives across a broad network and ensure completion.  
-Proven ability to analyze and conclude; ability to apply Continuous Improvement  methodologies and to standardize processes across multiple sites and functions.  
-Ability to lead and drive change among peers and direct reports.

#LI-ML1

 

If you feel this opportunity could be the next step in your career, we encourage you to apply. This position will accept applications on an ongoing basis.

Owens & Minor is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, sex, sexual orientation, genetic information, religion, disability, age, status as a veteran, or any other status prohibited by applicable national, federal, state or local law.

Skills Required

  • Bachelor's degree
  • 3 or more years of professional supply chain or warehouse operations experience
  • Leadership capability within the healthcare/medical/medical device industry

Owens & Minor Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Owens & Minor and has not been reviewed or approved by Owens & Minor.

  • Healthcare Strength Medical and vision coverage, employer-paid life and disability insurance, and mental-health resources (such as an assistance program and Calm Health) are included, with indications of fast eligibility for full-time roles. The breadth of core coverage is positioned as solid for a company of this size.
  • Leave & Time Off Breadth Paid holidays, vacation, sick time, and paid parental leave are included. These leave programs round out a comprehensive baseline alongside core health coverage.
  • Retirement Support A 401(k) program with company matching is offered, alongside tax-advantaged savings options. Auto-enrollment and a defined match structure underscore a structured approach to retirement saving.

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The Company
HQ: Mechanicsville, VA
12,252 Employees
Year Founded: 1882

What We Do

Owens & Minor, Inc. (NYSE: OMI) is a Fortune 500 global healthcare solutions company providing essential products and services that support care from the hospital to the home. For over 100 years, Owens & Minor and its affiliated brands, Apria® , Byram®, and HALYARD*, have helped to make each day better for the patients, providers, and communities we serve. Powered by more than 20,000 teammates worldwide, Owens & Minor delivers comfort and confidence behind the scenes so healthcare stays at the forefront. Owens & Minor exists because every day, everywhere, Life Takes Care™.

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