The Role
Drive process improvements for the collections team: monitor metrics and SLAs, analyze data to identify root causes, develop and implement improvement plans, and coordinate cross-team projects to increase operational efficiency.
Summary Generated by Built In
Job Description
- Our collection team grow so fast, you will develop and set scalable processes
- Improve our current process to be more efficient.
- You will monitor metrics & SLA of our operations process and maintain it at the most efficient and effective level.
- You will analyze the data, find the problems, develop the improvement recommendation, and implement the improvement plan.
- You will work closely with other operations team for business process improvement and implementation.
- Having experience at least for 1 year in Operation Excellence or operations improvements, fresh graduates from reputable university and relevant background are welcome to apply.
- Experience in coordinating projects & campaigns across teams.
- Ability to multitask and execute in a fast-paced, team-oriented environment
- Strong analytical skills. Proven ability to review detailed data and produce meaningful analysis
- Strong problem-solving skills and ability to identify root causes
- Working knowledge of medium-large operations
- Fresh Graduate Welcome
Skills Required
- 1+ year experience in Operational Excellence or operations improvements (fresh graduates from reputable university and relevant background welcome)
- Experience coordinating projects and campaigns across teams
- Ability to multitask and execute in a fast-paced, team-oriented environment
- Strong analytical skills; ability to review detailed data and produce meaningful analysis
- Strong problem-solving skills and ability to identify root causes
- Working knowledge of medium-large operations
Am I A Good Fit?
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.
Success! Refresh the page to see how your skills align with this role.
The Company
What We Do
We are a technology startup that engages in the Indonesian financial technology area. We are based in Jakarta and we're founded by ex-silicon valley engineers. Our vision is to use technology to make financial information more available and more useful to everyone. Our mission is to enable people to take control of their financial situation and save a lot of money by doing so. Our products allow people to easily make the best financial decision for their situation. Come join our adventure in transforming Indonesian financial landscape through technology.
