ESSENTIAL JOB FUNCTIONS:
* Creates, distributes, and closes-out customer tickets on a daily basis.
* Maintains and distributes department related information on a daily basis.
* Communicates with other supervisors and managers about operations and/or dispatch issues.
* Completes and maintains a variety of reports as directed by the department manager.
* Uses software tools to manage a variety of tasks, such as time and attendance, safety incidents, and contract labor.
* Assists in the implementation of operational projects as needed.
* Communicates with customers about service issues as needed.
* Communicates with employees about scheduling and work assignments as needed.
* Performs other duties as assigned.
OTHER JOB RESPONSIBILITIES:
* Employees in this job classification must attend and participate in corporation sponsored training courses as assigned.
* Employees in this job classification are responsible for keeping up to date on current technology, as job appropriate, being used by Waste Pro USA.
* Any additional job duties that may be assigned by the Supervisor.
WORK ENVIRONMENT:
* Normal setting for this job is: office setting and outdoor environments.
QUALIFICATIONS:
* Education Level: High School
* Experience: 3 years of relevant work experience.
Special Considerations/Physical Work Requirements:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
* Required to use motor coordination with finger dexterity (such as keyboarding, machine operation, etc) most of the work day;
* Required to exert physical effort in handling objects less than 20 pounds rarely;
* Required to be exposed to physical occupational risks (such as cuts, burns, exposure to toxic chemicals, etc) rarely;
* Required to be exposed to physical environment which involves dirt, odors, noise, weather extremes or similar elements rarely;
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What We Do
Waste Pro is one of this country’s fastest growing privately owned solid waste collection, recycling, processing and disposal companies, operating in eight southeastern states. Serving more than two million customers from over 70 operating locations, Waste Pro USA is headquartered in Longwood, Florida, where it was founded in 2001 by the Jennings family, and maintains more than 235 exclusive municipal contracts and franchises.
