Your Opportunity, Your Team
The Senior Operations Business Analyst supports QVC and leads complex enterprise-level analysis, develops executive-ready insights and tools, drives cross-functional projects, and mentors analysts across all levels.
Where You'll Work
This role is hybrid and will require you to be onsite at West Chester, PA several days per month (onsite days are predetermined and standard across the company). Job seekers must reside in one of the following states to be considered: PA, NJ or DE. Relocation assistance is not available for this role.
What You'll Do
Drive business optimization across Supply Chain and Operations by applying advanced modelling and machine learning to improve forecasting, inventory placement and fulfilment center product flow.
Analyse highly complex business problems involving multiple systems, new technologies, significant business impact, risk and competing stakeholder needs.
Develop predictive and prescriptive reports, metrics and analytical tools to improve decision-making across hourly, daily, weekly and monthly business performance.
Automate critical reporting and design tools that analyse historical data and market trends to support financial transactions, inventory management, capacity planning and forecasting.
Partner cross-functionally across programmes, processes, technologies and stakeholder groups to identify innovative solutions that improve efficiency, quality and speed.
Support senior leaders by influencing strategic decisions, assessing and mitigating risk, recommending new tools or methodologies, and coaching other Business Analysts as needed.
What You'll Bring
Education: Bachelor’s or University Degree Bachelor’s in a relevant field.
5+ years of experience in business analysis, operations, or supply chain analytics.
Advanced skills in SQL and strong experience with data modeling.
Hands-on experience with programming languages such as Python, R, or similar.
Strong knowledge of supply chain and operations concepts.
Experience building optimization models and solving complex business problems.
Proficiency in analytical tools such as Excel, SQL, BigQuery, SAS, or VBA.
Excellent communication skills, with the ability to present insights to senior stakeholders.
Strong problem-solving mindset and ability to work independently on complex initiatives.
#LI-SH1
Our Total Rewards package includes benefits you’ll love such as competitive compensation, paid time off, an employee assistance program, parental leave, paid volunteer hours, and amazing company discounts! In our US market, you can also expect health care benefits starting on day 1, 401(k), and tuition reimbursement benefits.
QVC Group is committed to inclusion and belonging for all and ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, QVC Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at [email protected] for assistance.
If provided, salary ranges are a general guideline only, and actual salaries will vary and are based on factors such as a candidate's qualifications, skills, experience, and geographic location as well as business and market conditions.
Skills Required
- Bachelor's degree in a relevant field
- 5+ years of experience in business analysis, operations, or supply chain analytics
- Advanced skills in SQL
- Strong experience with data modeling
- Hands-on experience with Python, R, or similar programming languages
- Strong knowledge of supply chain and operations concepts
- Experience building optimization models and solving complex business problems
- Proficiency in analytical tools such as Excel, BigQuery, SAS, or VBA
- Excellent communication skills and ability to present to senior stakeholders
- Strong problem-solving mindset and ability to work independently on complex initiatives
QVC Group Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about QVC Group and has not been reviewed or approved by QVC Group.
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Healthcare Strength — Healthcare coverage is positioned as broad, including medical, dental, vision, prescription coverage, and company-paid life insurance and AD&D. Additional wellness supports like confidential counseling and condition-management programs are also part of the offering.
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Flexible Benefits — Flexible work arrangements such as remote work, flextime, and compressed schedules are available in parts of the organization. Spending-account options like HSA and FSA are included within the benefits mix.
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Retirement Support — Retirement support includes access to a 401(k) plan with company matching, and some sources also reference a pension plan. Performance bonuses are also described as available for some employees.
QVC Group Insights
What We Do
Curated Experiences. Infinite Possibilities.® We believe in a Third Way to Shop® – beyond transactional ecommerce or traditional brick-and-mortar stores – for customers who crave engaging shopping experiences. We're a select group of diverse businesses that provide customers with curated collections of unique products, made personal and relevant by the power of storytelling. We combine the best of retail, media, and social to curate experiences, conversations, and communities for millions of highly discerning shoppers. We bring joy, inspiration, and humanity to shopping. We also curate large audiences, across our many platforms, for our thousands of brand vendors. Qurate Retail Group comprises seven leading retail brands – QVC®, HSN®, Zulily®, Ballard Designs®, Frontgate®, Garnet Hill®, and Grandin Road®. We reach approximately 218 million homes worldwide via 14 television networks and reach millions more via multiple streaming services, social pages, mobile apps, websites, print catalogs, and in-store destinations. We're a world leader in video commerce globally, among the top ecommerce retailers in North America (according to Digital Commerce 360), and a leader in mobile commerce and social commerce.
