Operation Manager

Gigalogy is focused on disrupting the utilization of Artificial Intelligence to enhance customer satisfaction for businesses. This ideology serves as the foundation for our product development process.

Our AI platform delivers turnkey AI solutions that can be seamlessly integrated into any application, ensuring minimal effort and maximum efficacy. Our goal is to revolutionize the digital experience by supporting companies in crafting an AI vision and strategy. 

We are a growing, globally connected team and are looking for an Operation Manager to strengthen our back office function and support our continued growth.

We are looking for a proactive and detail-oriented Operations Manager to take overall responsibility for the smooth day-to-day running of Gigalogy's Dhaka office. 

In this role, you will serve as the central point of coordination for all operational activities ensuring that our offices remain efficient, well-equipped, and fully functional at all times. 

You will oversee procurement, facilities, vendor management, logistics, and office setup, while continuously improving processes and supporting cross-functional teams to keep everything running seamlessly behind the scenes.

Key Responsibilities:

• Take overall responsibility for day-to-day operations of our Dhaka office.
• Handle any operational requirements necessary to keep the office running smoothly.
• Proactively identify and resolve operational issues.
• Manage purchasing and procurement of food/refreshments, office supplies, equipment, furniture, IT peripherals, and other daily needs.
• Collect and compare quotations, coordinate purchases, and maintain proper procurement records.
• Manage office inventory, assets, and stock levels.
• Manage maintenance, repairs, utilities, internet, cleaning, security, appliances, furniture, and other facility-related requirements.
• Manage vendors and service providers, including coordination, pricing, service quality, and follow-up.
• Handle logistics for employees, meetings, training, events, visitors, and other company activities.
• Support office setup, expansion, renovation, seating arrangements, relocation, and other office projects.
• Coordinate with People & Brand, Finance, Engineering, Program Management, and other teams on operational requirements.
• Maintain relevant operational, expense, vendor, and procurement documentation.
• Improve operational processes to make them more organized, efficient, and cost-effective.
• Provide regular updates to management on key operational matters.

• Bachelor's degree in Business Administration, Operations Management, or a related field.
• Familiarity with a startup or tech-industry work environment, including experience supporting Engineering and Program Management teams.
• Proven experience in office operations, administration, or facilities management, preferably in a multi-office environment.
• Hands-on experience managing office setup, expansion, renovation, or relocation projects.
• Strong organizational, multitasking, and problem-solving abilities.
• Demonstrated experience in procurement, vendor negotiation, and inventory/asset management.
• Excellent communication and coordination skills, with the ability to collaborate effectively across cross-functional teams.
• Ability to work proactively, prioritize competing tasks, and manage multiple office locations simultaneously.
• Proficiency in standard office tools and strong documentation/record-keeping practices.
• Fluency in both Bengali and English to ensure smooth communication with local vendors and internal teams.

Nice to Have:

• Knowledge of cost optimization and budget management to drive cost-effective operations.
• Experience using operations/asset management software or digital tools for procurement, inventory, and documentation tracking.
• An established vendor and service-provider network within Dhaka for facilities, maintenance, IT peripherals, and supplies.
• Working knowledge of health, safety, and security compliance in an office setting.
• Ability to plan and coordinate company events, training sessions, and visitor logistics.
• A proactive, hands-on attitude with a genuine passion for continuous process improvement and operational excellence.

What We Offer

• An opportunity to work with a Tokyo-based startup and contribute to a truly innovative AI-based service.
• A meaningful role in building real-world AI products with global market reach — not just prototypes.
• A collaborative, people-focused work environment where contributions are visible and valued.
• Salary range: 50,000 BDT – 80,000 BDT / month (based on experience and assessment results)
• Salary review: Twice a year
• Performance bonus: Twice a year
• Comprehensive health insurance
• Complimentary meals and snacks
• Travel Allowance
• Working days:  Sunday to Thursday, 5 days/week (Hybrid)
• Working hours: 9:00 AM – 6:00 PM (BDST)
• Office location: House 1148, Road 9/A, Avenue 10, Mirpur DOHS, Dhaka-1216, Bangladesh.