Operation Manager

Posted 14 Hours Ago
Be an Early Applicant
Burnsville, MN, USA
In-Office
70K-80K Annually
Mid level
Transportation
The Role
Manage daily dispatch and operations for paratransit services, coach and develop frontline teams, lead onboarding and training, ensure regulatory compliance and safety, and foster employee engagement to deliver reliable student transportation services.
Summary Generated by Built In
Transit Team, Inc.

About the Role  

The Operations Manager will help move the operations team forward using sound management techniques and create an environment of success and positive reinforcement.  Helping teams succeed in their daily tasks and ensuring timely delivery of services while maintaining a constant focus on safety are of paramount importance to the Operations Manager role. 

Pay: $70,000 - $80,000

Location: Burnsville, MN

Primary ResponsibilitiesTeam Leadership & Operations Support
  • Daily Dispatch Coordination: Support daily operations by ensuring drivers and monitors are prepared with routes, student information, and vehicle assignments.

  • Coaching & Development: Provide real-time, constructive feedback and ongoing coaching to reinforce safe driving practices and compliance with MN DOT, FMCSA, and FTA regulations.

  • Training & Onboarding: Assist in onboarding new hires and lead training sessions on safety procedures, technology systems, and operational expectations.

  • Employee Engagement: Foster a positive, people-first work environment through recognition, open communication, and support.

  • Conflict Resolution: Act as a trusted resource for employee concerns, encouraging transparency, collaboration, and solutions-oriented outcomes.

Qualifications & Requirements
  • Industry Experience: Minimum of 3 years in transportation, logistics, or operations.

  • Leadership Experience: At least 1 year of supervisory or lead experience supporting frontline teams.

  • Education: High school diploma or equivalent required; Associate’s or Bachelor’s degree in Logistics, Business, or related field preferred.

  • Regulatory Knowledge: Familiarity with CDL requirements and DOT safety regulations.

  • Communication Skills: Strong verbal and written communication skills, including facilitating meetings and training sessions.

  • Technology Skills: Comfortable using dispatch systems, GPS platforms, and workforce management tools.

At Transit Team, our purpose is mobility without limits—every ride matters. In this role, you directly impact the safety and daily experience of students and families in your community.

We live our values:

  • We Care – Safety and respect come first

  • We Do the Right Thing – Accountability and integrity in every action

  • We Collaborate – Strong teams deliver the best outcomes

  • We Have Fun – We build meaningful connections

Growth & Development
  • Opportunities for leadership growth and career advancement

  • Ongoing professional development and training

  • Exposure to innovative tools and AI-driven operations

Stability & Impact
  • Competitive compensation

  • Essential, community-based work

  • A role where you can make a meaningful difference every day

Beacon Mobility is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Beacon Mobility makes hiring decisions based solely on qualifications, merit, and business needs at the time.

Transit Team is the largest paratransit provider in the state of Minnesota.
For more than 65 years, we have led the region in providing safe, reliable and exceptional service to the elderly and people with disabilities all across the Twin Cities metropolitan area. It is truly a privilege to provide independence to the passengers we consider family.

Skills Required

  • Minimum of 3 years in transportation, logistics, or operations.
  • At least 1 year of supervisory or lead experience supporting frontline teams.
  • High school diploma or equivalent.
  • Associate's or Bachelor's degree in Logistics, Business, or related field.
  • Familiarity with CDL requirements and DOT safety regulations (MN DOT, FMCSA, FTA).
  • Strong verbal and written communication skills, including facilitating meetings and training sessions.
  • Comfortable using dispatch systems, GPS platforms, and workforce management tools.
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The Company
20,000 Employees
Year Founded: 1986

What We Do

Beacon Mobility is a family of transportation companies, united by a dedication to serving customers’ distinct needs. Across 27 brands in 25 states, its companies share a mission of putting people first. It uses connected technology to streamline operations and deliver tailored mobility solutions for school districts, special education programs, charter services, regional transit authorities, and non-emergency medical programs for children and adults.

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