Dubizzle Labs is seeking Operations & Customer Support Executives to support our Dubizzle KSA operations. This role is primarily responsible for managing ad postings while ensuring seamless communication with Arabic-speaking clients.
Key Responsibilities:- Ad Posting Management: Accurately handle ad postings for Dubizzle KSA, ensuring compliance with platform guidelines.
- Client Communication: Engage with Arabic and English-speaking clients via email, chat, and calls to provide assistance and resolve queries.
- Customer Support: Address customer inquiries efficiently and escalate issues when necessary.
- Record Keeping: Maintain accurate logs of client interactions for future reference.
- Internal Coordination: Work closely with internal teams to streamline operational workflows.
-Fluency in Arabic (Speaking, Reading, and Writing) – Essential for seamless client communication.
-Proficiency in English (Speaking, Reading, and Writing).
-Strong communication and coordination skills to interact effectively with clients and internal teams.
✔️ Bachelor’s degree in a relevant field.
✔️ Experience with Microsoft Excel and Office tools.
If you are fluent in Arabic and English and have strong communication skills, we encourage you to apply!
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What We Do
Dubizzle Group owns and operates bespoke classifieds portals in the emerging markets of online portals, primarily in the MENA, South Asia, and Southeast Asia regions. The group's flagship ventures are spread in 10 countries. We are leading providers of classified portals in several countries not only limited to horizontal and vertical platforms but also catering to multiple development projects in Pakistan. We provide digital platforms where businesses can work efficiently and be widely accessible to users from around the world. Dubizzle Labs is the tech arm of the group that is building scalable solutions and handles millions of users across the globe. We have a tech team of 300+ members in Pakistan and 150+ in sister companies across the globe. We have various departments providing diverse opportunities. There are some that will mentor you through training on the best tools and technologies while others will focus on quality engineering; some will give you the opportunity to work on Web Fronts and others on mobile. Dubizzle Labs takes pride in having a modern product culture where we use the best resources to polish your knowledge and skills
