● Review event footage to detect high-risk driving incidents and potential collisions.
● Analyze videos and snaps to confirm the occurrence of collisions and gather relevant
contextual information.
● Achieve daily performance targets and Key Performance Indicators (KPIs) efficiently
while maintaining high-quality output.
● Maintain proactive and clear communication through verbal and written channels to
ensure seamless interactions.
● Report completed tasks to the Team Leader and escalate any encountered issues
promptly.
● Aim for error-free work with meticulous accuracy and adhere to attendance
requirements outlined by the client and operational standards.
What We Do
We believe customers and employees should be looked after, and every interaction is an opportunity for a conversation and to learn more about them. The value of human touch is irreplaceable, so MöBIUS, our Conversational Gen AI chatbot, can fully automate or play a supporting role across end-to-end customer journeys. Whether you prefer the tradition of human-centric services, the efficiency of fully autonomous solutions, or a seamlessly blended approach, we’ve got you covered. When the human touch is needed, MöBIUS enhances our agents’ performance and amplifies their empathy. With productivity gains and automation, we save time for the human conversations that matter.
Over the past decade, we’ve supported businesses by successfully applying our people and expertise to their diverse range of industries and use cases. Delivering simplified operations and improved customer experiences that allow our customers to focus their time on the things that matter to them.
Our expertise stems from an in-depth understanding of customer needs, technology, markets, and constantly adapt to help our customers navigate difficult challenges.
To learn more visit us at www.quantanite.com.
