Operation Analyst (Supply Chain)

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This role is #LI-Onsite

Are you looking to be a trusted representative working in the supply chain division for Ontario's largest retailer? Reporting to the Senior Manager, LCBO Vendor Portal, you will provide advanced analytical support to enhance Vendor Portal functionality, optimize vendor performance, and inform data-driven decision-making. 

If you are looking to become a crucial contributor to reporting, system enhancements, and cross-functional projects, supporting the strategic goals of the LCBO Vendor Portal team, then this role is for you!

About the Role
 
Data Analysis and Reporting
•    Collect and analyze data from the LCBO Vendor Portal to identify trends, patterns, and areas for improvement
•    Develop and maintain comprehensive reports on portal usage, vendor performance, and key performance indicators (KPIs)
•    Create data visualizations and dashboards to effectively communicate insights to partners.
•    Conduct regular audits of portal processes and user activities to ensure data integrity and compliance
•    Perform ad-hoc analyses to support strategic decision-making and process optimization
•    Collaborate with IT and other departments to improve data collection and reporting methodologies

System Enhancement and Process Optimization
•    Identify opportunities for process improvements and technological advancements in the portal
•    Participate in the planning and execution of portal enhancements and upgrades
•    Develop and document standard operating procedures (SOPs) for portal usage and vendor interactions
•    Support the implementation and testing of new features and functionalities
•    Collaborate with cross-functional teams to ensure portal enhancements meet the needs of all relevant departments
•    Contribute to the development of user guides and training materials for portal updates

Vendor Performance Analysis
•    Respond to vendor inquiries and assist with portal-related issues
•    Help vendors navigate the process of submitting and managing purchase orders
•    Monitor and analyze vendor performance metrics through the portal
•    Identify trends and patterns in vendor behavior and recommend strategies for improvement
•    Help develop and implement vendor scorecards and performance evaluation criteria
•    Provide data-driven insights to support vendor relationship management initiatives
•    Collaborate with the team to address vendor concerns and optimize their portal experience

Project Support and Cross-functional Collaboration
•    Assist in the planning and execution of portal-related projects and initiatives
•    Provide analytical support for budget preparation and resource allocation decisions
•    Participate in cross-functional meetings and working groups to represent the Vendor Portal team
•    Collaborate with IT, finance, and other departments to ensure data accuracy and system integration
•    Support the Senior Manager in preparing presentations and reports for senior leadership

Continuous Improvement and Innovation
•    Stay informed about industry trends and best practices in vendor management and supply chain technology
•    Research and propose solutions to enhance portal functionality and user experience
•    Contribute ideas for process improvements and efficiency gains within the team and portal operations
•    Participate in professional development opportunities to enhance analytical and technical skills

About You

•    Bachelor's degree in Business Analytics, Supply Chain Management, Information Systems, or a related field
•    3+ years of experience in data analysis, business intelligence, or operations analysis
•    2+ years of experience working with e-commerce platforms or vendor management systems
•    5+ years of experience in supply chain analytics or vendor performance management
•    Experience using data analysis tools such as Excel, SQL, and Power BI to interpret complex data, present insights and perform cost-benefit analyses
•    Experience in process mapping and identifying areas for optimization
•    Ability to translate business requirements into technical specifications
•    Experience with predictive analytics and statistical modeling

We offer a comprehensive suite of benefits including: 
•    Health/Dental Benefits
•    Access to an Employee & Family Assistance Program
•    a Defined Benefit Pension
•    Discounts on products and services via Workperks.

There is a world of opportunities at the LCBO…

Join an organization where you can be challenged while achieving your true potential. A place where you can make a positive impact supporting Ontario business and communities. Discover a safe, healthy, diverse, inclusive, and accountable workplace where your wellbeing is our top priority. At the LCBO, your contributions are respected and valued.  Be part of our journey as we invest in people and technology to transform an organization. There really is a world of opportunities at the LCBO. 

We foster a culture of inclusion and belonging, so everyone feels valued, respected, and heard. The LCBO is an equal opportunity employer and committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility of Ontarians with Disabilities Act. If contacted for an interview or employment opportunity, please advise if you require an accommodation. 

Please submit your resume via Workday by 11:59pm on the deadline date.  We appreciate your interest and advise that only those selected for an interview will be contacted.

The LCBO collects and uses the personal information you provide under the authority of the Liquor Control Board of Ontario Act, 2019, SO 2019, c 15, Sch 21, Section 3 and in compliance with the Freedom of Information and Protection of Privacy Act for the sole purpose of processing your job application.  When you click “Apply with LinkedIn” you are agreeing to share your information with our service providers engaged by us in connection with recruitment and human resources related activities.
 
If you have any questions concerning the LCBO’s collection and use of personal information, please contact the Freedom of Information and Privacy Office.
 

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The LCBO is an equal opportunity employer and committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.