The RigCLOUD Operating System Engineer is responsible for implementing, auditing, and continuously improving the RigCLOUD Operating System across field and office operations. This role ensures standardized execution, compliance with quality management standards, SLA adherence, and operational integrity to support scalable 24/7 drilling operations.
This position serves as the hands-on execution and field assurance arm of the Operating System, working closely with 24/7 Operations leadership to maintain process discipline and operational consistency across the fleet.
Field Audits & Compliance Assurance
• Conduct scheduled and ad hoc rig site audits.
• Validate adherence to:
• CAMS processes
• Work Order (D365) compliance
• Timecard accuracy
• Training and Job Readiness requirements
• Equipment inventory tracking and barcode usage
• Escalation and service protocols
• Document findings and corrective actions.
• Track closure of audit actions and monitor for repeat findings
Process Implementation & Documentation
• Draft and maintain QMS documentation, including checklists and service delivery standards.
• Support rollout and implementation of Management of Change (MOC) processes.
• Facilitate RACI and SLA working sessions and document agreements.
• Maintain documentation systems (e.g., Intelex or equivalent).
• Ensure process updates are communicated and adopted across teams.
Operational Metrics & Reporting
• Maintain and validate:
• D365 RigCLOUD Work Order dashboard
• Rigline case dashboard
• Operational KPI tracking
• Technician performance scorecards
• CSAT survey collection and reporting
• Prepare monthly operational and compliance reports.
• Identify performance trends and recommend improvements
Asset & Equipment Governance
• Implement and maintain equipment inventory tracking processes.
• Manage barcode tracking system.
• Conduct inventory spot-checks during rig visits.
• Identify asset control gaps and recommend corrective actions.
Workforce & Training Support
• Support execution of onboarding and Job Readiness Assessment (JRA) processes.
• Deliver field-level refresher training on operating standards.
• Reinforce customer-facing standards and service quality expectations.
• Track training compliance metrics.
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MINIMUM QUALIFICATIONS:
• Bachelor’s degree in Engineering, Operations, Business, or related field preferred.
• 3–7 years of experience in drilling, field operations, technical support, or operational quality roles.
• Experience with work order systems (D365 preferred).
• Familiarity with QMS, audit processes, or compliance frameworks.
• Strong analytical, documentation, and organizational skills.
• Ability to work cross-functionally and influence field personnel.
• Willingness to travel 30–50% for rig visits and field audits.
BEHAVIORAL COMPENTENCIES:
• Operational discipline and attention to detail
• Process orientation and documentation rigor
• Field credibility and professional communication
• Data-driven decision support
• Accountability and follow-through
• Continuous improvement mindset
PHYSICAL REQUIREMENTS/WORKING CONDITIONS:
This role requires a combination of office-based process work and field-based rig visits. Travel to domestic rig locations will be required. The position may involve exposure to field environments typical of drilling operations.
Work Authorization Requirement: Candidates must be currently authorized to work in the United States on a full-time basis. Nabors does not provide work visa sponsorship for this position, now or in the future.
About UsNabors is a leading provider of advanced technology for the energy industry. With operations in about 20 countries, Nabors has established a global network of people, technology and equipment to deploy solutions that deliver safe, efficient and responsible hydrocarbon production. By leveraging its core competencies, particularly in drilling, engineering, automation, data science and manufacturing, Nabors aims to innovate the future of energy and enable the transition to a lower carbon world. About the TeamSkills Required
- 3-7 years of experience in drilling, field operations, technical support, or operational quality roles.
- Experience with work order systems (D365 preferred).
- Familiarity with QMS, audit processes, or compliance frameworks.
- Strong analytical, documentation, and organizational skills.
- Ability to work cross-functionally and influence field personnel.
- Willingness to travel 30-50% for rig visits and field audits.
- Bachelor's degree in Engineering, Operations, Business, or related field.
- Must be currently authorized to work in the United States; employer does not sponsor visas.
What We Do
Nabors Industries is a leading provider of advanced technology for the energy industry. With operations in approximately 20 countries, Nabors has established a global network of people, technology and equipment to deploy solutions that deliver safe, efficient and responsible energy production. By leveraging its core competencies, particularly in drilling, engineering, automation, data science and manufacturing, Nabors aims to innovate the future of energy and enable the transition to a lower carbon world. Nabors owns and operates one of the world’s largest land-based drilling rig fleet and is a provider of offshore drilling rigs in the United States and multiple international markets. Nabors also provides directional drilling services, performance tools and innovative technologies for its own rig fleet and those of third parties. Utilizing its advanced drilling automation capabilities, Nabors’ highly skilled workforce continues to set new standards for operational excellence and transform our industry.
