Software Developer – SFDC
Important Information
Experience – 5+ Years
Job Mode – Full time
Responsibilities:
- Develop and customize Salesforce applications, features, and functionality
- Work closely with stakeholders to understand business requirements and provide technical guidance and solutions.
- Troubleshoot and resolve issues, bugs, and performance bottlenecks.
Requirements:
- Expertise in integration - Whatsapp, message apps, chat, chatbot and voice integration is crucial part of the Service Cloud v2.0 development, and
- Expertise on Case management, tasks, account info, etc. aligned with Service Cloud in Salesforce.
A minimum of 5+ years of experience in Salesforce development, with experience working as an individual contributor as well as leading/mentoring the team if required.
- Strong expertise in Service Cloud, including Cases, Email Handlers, Omni-Channel, Tasks, Events, and Accounts.
- Proficiency in Apex, LWC, Aura Components, and both inbound and outbound integrations.
- Nice to have: Certifications in Admin, PD1, and JS1.
- Excellent problem-solving and analytical skills.
- Ability to meet deadlines
- Fluent in English
- Good communication skills
About Encora
Encora is a global company that offers Software and Digital Engineering solutions, with more than 9000 Encorians around the world. Our technology practices include Cloud Services, Product Engineering & Development, Data Modernization & Engineering, Digital Experience, DevSecOps, Cybersecurity, Quality Engineering, Generative AI, among others. At Encora Inc. we hire professionals based solely on their skills and do not discriminate based on age, disability, religion, gender, sexual orientation, socioeconomic status, or nationality.
Top Skills
What We Do
Headquartered in Santa Clara, California, and backed by renowned private equity firms Advent International and Warburg Pincus, Encora is the preferred technology modernization and innovation partner to some of the world’s leading enterprise companies. It provides award-winning digital engineering services including Product Engineering & Development, Cloud Services, Quality Engineering, DevSecOps, Data & Analytics, Digital Experience, Cybersecurity, and AI & LLM Engineering. Encora's deep cluster vertical capabilities extend across diverse industries, including HiTech, Healthcare & Life Sciences, Retail & CPG, Energy & Utilities, Banking Financial Services & Insurance, Travel, Hospitality & Logistics, Telecom & Media, Automotive, and other specialized industries.
With over 9,000 associates in 47+ offices and delivery centers across the U.S., Canada, Latin America, Europe, India, and Southeast Asia, Encora delivers nearshore agility to clients anywhere in the world, coupled with expertise at scale in India. Encora’s Cloud-first, Data-first, AI-first approach enables clients to create differentiated enterprise value through technology
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