Job Title: Open Access Agreements Administrator
Fixed-term contract: 12 months, full-time
Location: London, UK - Hybrid Working Model
Application Deadline: 19th September 2026
About Springer Nature
Springer Nature is one of the leading publishers of research in the world. We publish the largest number of journals and books and are a pioneer in open research. Through our leading brands, trusted for more than 180 years, we provide technology-enabled products, platforms and services that help researchers to uncover new ideas and share their discoveries, health professionals to stay at the forefront of medical science, and educators to advance learning. We are proud to be part of progress, working together with the communities we serve to share knowledge and bring greater understanding to the world. For more information, please visit about.springernature.com and follow @SpringerNature.
About the Role
Join our Open Access (OA) Agreements team and help support the global transition to open access publishing. Working closely with institutional sales teams, the team develops, implements, and monitors transformative agreements, full OA agreements, and OA book partnerships in one of the fastest-growing areas of the business.
This fixed-term position in the Open Access (OA) Agreements Team focuses on the operational management and reporting of institutional and society open access agreements. The role combines account administration, customer communication, data management, invoicing coordination, and reporting support.
The successful candidate will be highly organized and detail-oriented to ensure OA agreements run smoothly by monitoring account balances, maintaining accurate records, coordinating with customers and internal teams, and supporting reporting activities across transformative and hybrid OA agreements.
Responsibilities
- Monitoring and managing account balances for institutional and society full OA agreements
- Monitoring and managing monthly post-pay accounts for institutional and society agreements
- Liaising with customers and internal teams to coordinate timely invoices for institutional and society agreements
- Responding to customer queries
- Supporting with account closures, audits, and ad hoc tasks
- Supporting with data processing, analysis, and reporting across full OA, hybrid OA and transformative agreements as needed
Experience, Skills/Knowledge, Qualifications:
Essential
- Strong attention to detail and accuracy in data handling and email composition
- Proficiency in Excel, (experience with pivot tables, vlookup and similar formula is an advantage)
- Excellent written and verbal communication skills
- Ability to manage multiple tasks and meet deadlines in fast-paced environment
Desirable:
- Experience or interest in open access academic publishing
Applicants should submit a CV and a cover letter outlining your key ambitions for the role, and current notice period.
At Springer Nature, our mission is to be part of progress – and that begins with inclusion: of people, perspectives, and ideas. We believe that diverse perspectives drive progress, and we are committed to creating an environment where people and ideas can flourish. If you have any access needs related to disability, neurodivergence or a chronic condition, please contact us so we can make all necessary accommodation. Find out more about our DEI work here: https://group.springernature.com/gp/group/taking-responsibility/diversity-equity-inclusion.
For more information about career opportunities in Springer Nature please visit https://springernature.wd3.myworkdayjobs.com/SpringerNatureCareers/.
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Job Posting End Date:
3-09-2026Skills Required
- Strong attention to detail and accuracy in data handling and email composition
- Proficiency in Excel
- Experience with pivot tables, VLOOKUP, and similar Excel formulas
- Excellent written and verbal communication skills
- Ability to manage multiple tasks and meet deadlines in a fast-paced environment
- Experience or interest in open access academic publishing
What We Do
Research and learning are the cornerstones of progress, which is why we open doors to discovery for our communities, enabling millions of researchers, clinicians, educators and other professionals to access, trust and make sense of the latest insights. Springer Nature is an ambitious and dynamic organisation. For over 180 years our imprints, books, journals, platforms, and technology solutions have been a trusted source of knowledge to our communities. Today, more than ever, we see it as our responsibility to ensure that fundamental knowledge can be found, verified, understood, and used, ensuring that the world continues to make progress, improving and enriching lives and helping to protect our planet for future generations. Global key facts: Established for over 180 years Nearly 10,000 colleagues 200 offices in 45 countries on all continents World’s largest academic book publisher Publisher of Nature, the world’s most influential journal First company to publish more than 1 million Open Access articles Key brands and imprints: Springer Nature is home to some of the best-known names in research, health, educational and professional publishing. Every day, around the globe, our brands reach millions of people. Nature Springer BMC Palgrave Macmillan Apress Macmillan Education Scientific American Springer Healthcare Springer Medizin Research Square J.B. Metzler BSL Adis
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