DISHER is currently partnering with a recognized leader in providing North American businesses with engineering solutions, sourcing and supply chain development, and Asian market entry and start-up services. In this role, you will serve as the day-to-day technical link between the customer’s engineering and manufacturing teams and the engineering team in India. You will coordinate by gathering requirements, supporting design and manufacturing activities, managing technical communication, and helping to resolve issues so engineering deliverables are accurate, practical, and production-ready.
This role may be either on-site in Dyersville, IA or in the greater Minneapolis, MN area.
What you will get to do:
- Take initiative on customer issues: own the diagnosis, identify solution steps, and drive resolution forward as the mediator between customer needs and engineering resources
- Translate across teams: clearly communicate requirements, design changes, production feedback, and open issues to engineers in India
- Gather field data, photos, measurements, equipment specs, and redlines needed to move work forward
- Coordinate design reviews, technical clarifications, drawing updates, BOMs, approvals, and engineering changes
- Review drawings, models, schematics, P&IDs, panel layouts, and technical documents for completeness and manufacturability
- Support troubleshooting during fabrication, assembly, testing, commissioning, and field service
- Maintain project schedules, action lists, issue logs, deliverable trackers, and regular status updates across U.S. and India teams
- Prioritize work based on urgency and impact; communicate clearly on what's blocking progress
- International travel twice per year
What will make you successful:
- Bachelor's degree in mechanical, electrical, manufacturing, industrial, mechatronics, or related engineering field
- 5+ years professional experience; at least 2+ years in similar engineering coordination, field engineering, or technical support role
- Real manufacturing experience, ideally in HVAC or integrated systems
- Proactive, independent problem-solver who asks: "How do I find the resources to close this as soon as possible?"
- Drive to learn how systems work together—refrigeration, electrical, mechanical, controls—whatever it takes to solve the problem
- Flexible, adaptable mindset; willing to pivot based on what the project needs
- Ability to read and interpret mechanical drawings, refrigeration piping diagrams, P&IDs, electrical schematics, panel layouts, and BOMs
- Understanding of refrigeration/HVAC fundamentals, heat transfer, and fluid flow
- Familiarity with CO₂, ammonia, halocarbon, chilled-water, rack, or chiller systems (preferred)
- Working knowledge of electrical controls, ladder logic, PLC-based systems, VFDs, and panel wiring (preferred)
- Basic SolidWorks experience
- Strong mechanical and electro-mechanical aptitude; comfortable working on the floor and collaborating with production teams
- Ability to ask the right questions and understand how components integrate into a complete system
- Excellent written and verbal communication—clear, concise, and confident across technical and non-technical audiences
- Experience working with cross functional teams
- Proficiency with Microsoft Office, Teams, project-tracking tools, and ERP/document-control systems
- Ability to work independently at customer sites and coordinate across multiple teams and time zones
Skills Required
- Bachelor's degree in mechanical, electrical, manufacturing, industrial, mechatronics, or related engineering field (or equivalent engineering-technology experience).
- Ability to read and interpret mechanical drawings, refrigeration piping diagrams, P&IDs, electrical schematics, panel layouts, equipment layouts, specifications, and bills of material.
- Working knowledge of commercial or industrial refrigeration systems (compressors, condensers, evaporators, heat exchangers, pumps, piping, valves, controls).
- Proficiency with Microsoft Office, Microsoft Teams, project-tracking tools, and ERP/document-control systems.
- Strong hands-on mechanical and electro-mechanical aptitude with ability to work on the manufacturing floor.
- Strong written and verbal communication, organization, problem-solving, and project-management skills.
- Ability to work independently at the customer site and coordinate meetings across U.S. and India time zones.
- Preferably two or more years of experience in engineering, refrigeration/HVAC, industrial equipment, manufacturing, automation, or technical project coordination.
- Proficiency with SolidWorks or SolidWorks Electrical.
- Familiarity with CO₂, ammonia, halocarbon, chilled-water, rack, distributed, or chiller systems.
- Working knowledge of electrical controls, ladder logic, PLC-based systems, variable-frequency drives, panel wiring, and system testing.
- Experience working with global engineering teams and preferably teams in India.
- Experience in a custom manufacturing environment including design-for-manufacturability, quality checks, engineering changes, fabrication/assembly support, and root-cause problem solving.
What We Do
DISHER is a professional engineering services and product development company. They provide innovation and design, product development, and manufacturing support services to Fortune 500 companies, suppliers, and independent inventors. Additionally, the company offers staffing and consulting services, helping clients across various industries including medical device, automotive, and aerospace turn ambitious projects into completed realities.
