This position has been established to support a customer-specific business need and is anticipated to last for an initial six-month period. Continuation beyond the initial term will be based on ongoing business requirements. Candidates who successfully complete the assignment and remain in good standing may be considered for future opportunities within the Stryker OnSite organization, based on business needs, qualifications, and position availability.
As an Endoscopy OnSite Specialist, you will play an essential role in supporting surgical teams and ensuring that equipment, processes, and information flow smoothly to help drive exceptional patient care.
What you will do:
Prepare, manage, and maintain surgical equipment and disposable products to ensure everything is available, functional, and ready before each procedure, achieving full equipment readiness and minimizing workflow interruptions.
Support operating room teams during procedures by anticipating device needs, providing timely equipment adjustments, and ensuring a seamless surgical experience.
Troubleshoot and resolve both routine and complex equipment issues using independent judgment to maintain high service reliability and reduce downtime.
Collaborate with surgeons, operating room personnel, central processing, biomedical staff, and other clinical partners to deliver excellent service and build strong working relationships.
Maintain accurate documentation, including detailed procedure information, equipment usage, monthly performance metrics, and account updates to ensure compliance and continuity of service.
Stay current through ongoing training, maintaining a strong working knowledge of Stryker equipment, disposable products, and new technologies while educating clinical staff on product use.
Follow all safety, facility, and privacy standards, including patient confidentiality requirements, while maintaining a professional appearance, work ethic, and customer‑focused mindset.
Provide flexible coverage, including rotating schedules, on‑call, overnight and weekend shifts, and support for other accounts within and outside your region, which may require travel.
What you will need:
Required Qualifications
High school diploma plus 3+ years of relevant work experience, or an Associate’s degree or Bachelor’s degree with 1 years’ work experience.
Ability to work rotating schedules, including on‑call, overnight, and weekend shifts, and maintain readiness to arrive within 45 minutes when on call.
Ability to lift up to 50 lbs occasionally and 20 lbs frequently; ability to stand, walk, bend, stoop, and use fine motor skills for extended periods.
Visual acuity (corrected), color vision, mobility, and dexterity to identify and correct small inconsistencies in equipment or documentation.
Strong analytical, problem‑solving, and time‑management skills with the ability to make independent decisions in high‑pressure environments.
Ability to clearly explain and follow detailed guidelines and procedures.
Proficiency with basic computer applications (e.g., Microsoft Office) and strong interpersonal, verbal, written, and organizational skills.
Ability to travel and provide coverage at other accounts as needed, including occasional overnight travel.
Preferred Qualifications
Experience in customer service, technical assistance, clinical support, supporting sterile workflow operations, or operating room environments.
Knowledge of anatomy, surgical procedures, and instrumentation.
HSPA/CRCST certification (required within 6 months for Sterile Processing roles; renewed annually).
Scope of Work Summary (Operating Room Support):
The OnSite Specialist provides in-room support for minimally invasive surgical (MIS) and related procedures, ensuring optimal performance of Stryker and third-party equipment. This role bridges clinical teams, SPD, and Stryker service lines to maintain smooth, high-quality OR operations.
Core Responsibilities:
Set up Stryker towers, booms, lights, and integrated suite systems per surgeon preference.
Confirm equipment functionality and image routing prior to each procedure.
Adjust camera, monitor, and device settings intraoperatively.
Provide immediate troubleshooting of endoscopy and integration systems.
Manage post-procedure breakdown and staging of all Stryker equipment.
Clean/disinfect towers and components, restock consumables, and perform basic maintenance.
Educate OR and SPD staff on proper use and troubleshooting of Stryker products.
Support video conferencing, DICOM transfers, and EMR connectivity (where applicable).
Qualifications:
Experience in OR technical support or surgical services.
Familiarity with MIS procedures (laparoscopy, arthroscopy, cystoscopy, hysteroscopy, etc.).
Excellent communication and troubleshooting skills.
United States of America Pay Ranges:
- USN: $21.58 - $29.20 USD Hourly
View the U.S. work location and transparency guide to find the pay range for your location.
Travel Percentage: NoneStryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer – M/F/Veteran/Disability.Stryker Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.Stryker is driven to work together with our customers to make healthcare better. Employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required, depending on customer requirements, to obtain the COVID-19 vaccination as an essential function of their role.
Skills Required
- High school diploma plus 3+ years relevant experience, or Associate's/Bachelor's degree with 1 year experience
- Ability to work rotating schedules, including on-call, overnight, and weekend shifts, and arrive within 45 minutes when on call
- Ability to lift up to 50 lbs occasionally and 20 lbs frequently; stand, walk, bend, stoop, and use fine motor skills for extended periods
- Visual acuity (corrected), color vision, mobility, and dexterity to identify and correct small inconsistencies
- Strong analytical, problem-solving, and time-management skills with ability to make independent decisions in high-pressure environments
- Ability to clearly explain and follow detailed guidelines and procedures
- Proficiency with basic computer applications (e.g., Microsoft Office) and strong interpersonal, verbal, written, and organizational skills
- Ability to travel and provide coverage at other accounts as needed, including occasional overnight travel
- Experience in customer service, technical assistance, clinical support, sterile workflow operations, or operating room environments
- Knowledge of anatomy, surgical procedures, and instrumentation
- HSPA/CRCST certification (required within 6 months for Sterile Processing roles; renewed annually)
Stryker Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Stryker and has not been reviewed or approved by Stryker.
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Healthcare Strength — Multiple medical plan options with HSA support and global mental‑health access indicate broad, accessible care. These features materially enhance the overall value of the total‑rewards package.
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Retirement Support — A meaningful 401(k) company match with potential additional company contribution, alongside an ESPP, supports long‑term savings and wealth building. Documented plan specifics help employees understand eligibility, timing, and vesting mechanics.
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Parental & Family Support — Paid parental and caregiver leave, adoption and surrogacy assistance, and practical supports like breast milk shipping reflect a comprehensive, family‑friendly approach. These offerings address varied family‑building paths and caregiving needs.
Stryker Insights
What We Do
Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 130 million patients annually. More information is available at www.stryker.com. Together with our customers, we are driven to make healthcare better.
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