Your Role and Impact
As a Field Service Rep, you are responsible for coordinating with customers in field issues, warranty complaints and resolutions. You will carry out and support site commissioning, service and repair jobs at customer sites.
Key Responsibilities:
• Order processing and acceptance.
• Prepare cost estimates minus discounts according to specifications.
• Schedule orders.
• Prepare quotations for standard products according to predefined lists.
• Read and evaluate customer specifications and customer requirement documents.
• Compile technical and commercial offer documents.
• Build and maintain strong customer relationships.
• Support customers during site visits- Process customer complaints.
• Find, develop and implement technical solutions for special problems.
• Coordinate with internal and external customers effectively.
• Establish safe and proper work area and follow all safety requirements.
• Perform in-house and on-site repairs and service activities.
• Provide technical support and training as needed- Other duties as assigned,
Required Qualifications
• Bachelor's degree in Mechanical Engineering, Industrial Engineering, or a related field.
• Experience with pumps, hydraulic systems, or field service operations.
• Knowledge of vibration analysis and hydraulic system performance.
• Experience serving customers in oil & gas, power, chemical, water and other general industries.
• Able to work well with a team.
• Proficient in Microsoft Office, including Word.
• Proficiency in English (written and spoken).
• Willingness to travel extensively (60–80% of the time).
• Valid driver's license and ability to travel to customer sites.
Preferred Qualifications
• SAP knowledge in SD;MM;PP.
• Knowledge of AutoCAD, Solid Works or any technical drawing tools are a plus.
• Knowledge of instrumentation, controls, or programming.
• Experience with API 686 standards.
What We Can Offer You
At Flowserve, you'll find a range of options to fit your, and your family's, needs. We want to provide our team with the right resources to invest in your physical, mental and financial well-being no matter where you sit or what stage of life, you're in.
Our benefits include:
• Competitive Salary
• Medical, Dental & Vision Insurance
• Retirement Planning & Financial Wellness Resources
• Flexible Spending Account (FSA) and Health Savings Account (HSA)
• Short- and Long-Term Disability
• Parental Leave
• Life, Supplemental Life, Child, Spousal, and AD&D Insurance
*Benefits vary by job, location and/or collective bargaining agreement.
If this sounds like the opportunity that you have been looking for, please click Apply.
Benefits
• Hospitalization, Surgery & Maternity Insurance (HCM)
• Life Insurance
• Emergency Medical Assistance
• Food Vouchers (Meal Allowance)
• Vacation Bonus
Skills Required
- Bachelor's degree in Mechanical Engineering, Industrial Engineering, or a related field
- Experience with pumps, hydraulic systems, or field service operations
- Knowledge of vibration analysis and hydraulic system performance
- Experience serving customers in oil & gas, power, chemical, water and other general industries
- Able to work well with a team
- Proficient in Microsoft Office, including Word
- Proficiency in English (written and spoken)
- Willingness to travel extensively (60-80% of the time)
- Valid driver's license and ability to travel to customer sites
- SAP knowledge in SD;MM;PP
- Knowledge of AutoCAD, Solid Works or any technical drawing tools
- Knowledge of instrumentation, controls, or programming
- Experience with API 686 standards
Flowserve Corporation Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Flowserve Corporation and has not been reviewed or approved by Flowserve Corporation.
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Retirement Support — Retirement programs are described as strengthened with an enhanced 401(k) match, added employer contributions, and a shorter vesting schedule following recent plan changes. Feedback suggests this compares well with large‑company norms and is a notable part of total rewards.
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Healthcare Strength — Core medical, dental, and vision coverage with HSA/FSA options is described as solid, complemented by life/disability insurance and an EAP. Feedback suggests overall health benefits are comprehensive for a large industrial employer.
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Equity Value & Accessibility — An employee stock purchase plan with a company match makes equity participation accessible and financially attractive. Feedback suggests this feature stands out versus typical offerings and adds meaningful value.
Flowserve Corporation Insights
What We Do
Flowserve is one of the world's largest manufacturers of pumps, valves and seals with over 19,000 employees in over 60 countries. Built on more than 50 world-renowned heritage brands, the equity and customer loyalty we have earned over the past 220 years is the foundation of our leadership position across the globe.
