Onsite Representative Lead

Posted 14 Days Ago
Be an Early Applicant
Wichita, KS, USA
In-Office
Entry level
Logistics • Transportation
The Role
Represents Incora at customer production sites, coordinating with customer representatives and functional managers to monitor stock, replenish supply locations, resolve inventory and product discrepancies, and expedite critical requirements. The role requires strong customer service, communication, ethical judgment, safety awareness, and a continuous improvement mindset while maintaining customer satisfaction and supporting supply chain operations.
Summary Generated by Built In

Our Incora Story is really taking off – we’d love you to join us for the journey.

We are currently seeking an exceptional Onsite Representative Lead to join our team.

As the leading supply chain solutions business in the aerospace industry Customers are at the heart of our business.

About Role:

The On-Site Representative Lead is accountable for representing Incora at customer production sites, interacting and coordinating directly with customer representatives and on-site functional area managers to effectively maintain and replenish customer supply locations.

Key Activities:

  • Liaison to assist in monitoring stock levels,

  • Resolving inventory and product discrepancies.

  • Expediting critical needs in support of customer requirements.

About You:

A High school graduate with proven customer service, and interaction skills, with direct customer contact with the ability to deal tactfully, confidently, and ethically with both internal and external customers demonstrated excellence and commitment to a safe and hazard-free workplace.

Fantastic communication skills, a continuous improvement mindset and the willingness to learn and grow.

Most importantly you will be passionate about our Incora Values and exceeding customer expectations. 

  • Courage - Take ownership for issues and problems. 

  • Collaboration - Share knowledge and experience with others 

  • Commitment – Focus on ensuring internal and external customer expectations is met in a timely way. 

  • Community – We value our world and everyone who shares it. 

What Incora can offer you: 

  • An exciting package that includes great salary and benefits you would expect from a growing ambitious company, a chance to work in a first-class brand-new environment but most importantly we will offer you the chance to become part of our Incora story. 

  • We want you to share in the success of Incora, so every employee is eligible for one of our incentive's programs. 

  • Incora offers 8 Paid Holidays with 2 additional Floating Holidays for all Full-Time employees. . 

  • Full-Time Non-Exempt employees receive up to 80 hours of Vacation per year, increasing with length of service. In addition, they will receive a separate amount of Sick Time. 

  • Family friendly policies such as 2 weeks paid parental leave. 

  • We believe every little help by offering a generous discount portal only available to Incora employees vs Perkspot. 

  • Employers paid Group Life Insurance at 1x salary, STD, and LTD. 

  • Incora offers a 401K plan with company match.

Very importantly we want to be with you to help your career take off and become part of the Incora Story. 

So, if you feel you have all of this, and want to be part of developing the Incora Story apply now we can’t wait to hear from you.

The description provided above is not intended to be an exhaustive list of all job duties, responsibilities and requirements. Duties, responsibilities and requirements may change over time and according to business need. This is not a contract, expressed or implied.

“Incora” is an operating name used by several related companies, including but not limited to Haas Group International, LLC; Pattonair USA, Inc.; and Wesco Aircraft Hardware Corp. Each of these companies is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other legally protected status. In compliance with the Americans with Disabilities Act, we are committed to providing reasonable accommodations for qualified individuals with disabilities. If you need an accommodation to apply for a position or to perform the essential functions of the role, please contact Human Resources at [email protected].

Skills Required

  • High school graduation
  • Proven customer service experience
  • Experience interacting directly with customers
  • Ability to communicate and deal tactfully and confidently with internal and external customers
  • Commitment to maintaining a safe and hazard-free workplace
  • Strong communication skills
  • Continuous improvement mindset
  • Willingness to learn and grow
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The Company
HQ: Fort Worth, TX
1,226 Employees
Year Founded: 2020

What We Do

Incora™, formerly Wesco Aircraft and Pattonair, is a leading, global provider of innovative supply chain solutions. Beginning with a strong foundation in aerospace, Incora also utilizes its supply chain expertise to serve industrial manufacturing, marine, pharmaceuticals and beyond. Incora incorporates itself into customers' businesses, managing all aspects of supply chain from procurement and inventory management to logistics and on-site customer services. The company is headquartered in Fort Worth, Texas, with a global footprint that includes 68 locations in 17 countries and more than 4,000 employees. For links to our website and social channels visit linktr.ee/incora.

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