Who We Are:
Our story began in 2011 when a group of office workers at a major logistics company in Chicago had a lunch problem. Nearby options were limited, and the team was spending too much time and money traveling to their favorite restaurants. They had an idea: bring Chicago’s local restaurant culture inside the office to sell food. It was an immediate hit. When they discovered people from other companies sneaking into their office, they knew they were on to something.
Fooda pioneered the concept of rotating popup restaurants inside offices. Today, we operate in 60 cities with over 100 million meals served and continue to grow rapidly.
Powered by technology and a network of 1500+ restaurants, we feed hungry people at work through a platform of unique food programs located within companies, office buildings, hospitals, schools, distribution centers, and more. At Fooda, we believe a workplace food program should be something employees love and look forward to every day.
What You’ll Be Doing
- Support Fooda events in a variety of capacities, including: 1.) being onsite to set-up, tear down, clean equipment and site areas, problem-solve, and ensure high quality set-up and customer experience, 2.) serve as back-up cashier at Fooda Cafés for team members who have time off, and 3.) driver responsibilities, delivering equipment and food to Fooda sites.
- Gain competency with Fooda’s technology and standard operations procedures
- Problem-solve for issues such as incorrect orders, late deliveries, late restaurant arrivals, or incorrect email communication
- Troubleshoot technical issues with point-of-sale (POS) system, onsite technology, and TV menu boards
- Conduct onsite Fooda promotions and mobile app coaching
- Provide real-time onsite customer service to resolve issues promptly directly with the consumer
- Facilitate audits of restaurant event set-up to ensure consistency and high quality
- Escalate issues to Operations Manager when necessary to keep them informed or help problem solve
- THIS IS ONE DAY A WEEK - WEDNESDAYS 9:30AM - 1:30PM
Who You Are:
- You love building relationships with customers and enjoy customer service
- You are friendly, high energy and love interacting with other people
- You are savvy with technology and will be comfortable in a fast-paced start-up
- You are resourceful, exhibit grace under pressure, and know you’re capable of finding solutions
- You are a strong communicator and self-starter
- You are organized and detail oriented. Type-A personality is a plus!
- You’re someone who knows the local territory and gets around efficiently in your own car
- You’re looking for a steady part-time job
- Prior catering or serving experience strongly preferred
What We’ll Hook You Up With:
- Competitive wages $20-$25 an hour
- Paid time off
- A flexible part-time schedule
- 401k Retirement Savings Plan with company match
- Pre-tax commuter expense benefit
- Long-term opportunities for advancement within Fooda
- Networking opportunities for work or career with local restaurants
- A fulfilling, challenging work experience
Must be authorized to work in the United States on a full-time basis. No phone calls or recruiters please.
Skills Required
- Must be authorized to work in the United States on a full-time basis
- Own car and familiarity with the local territory for efficient travel
- Strong communication, customer service, and relationship-building skills
- Comfort with technology, POS systems, and a fast-paced startup environment
- Resourceful, organized, detail-oriented, and able to problem-solve under pressure
- Prior catering or serving experience
What We Do
Fooda is a workplace food program people love and look forward to every day. We scour the streets for the best food trucks, trendy restaurants, and hidden-gem mom and pops. Making the connection between them and people who appreciate their food is our passion. We're looking for talented colleagues who want to advance their careers and help scale a business. We all share an interest in solving problems with data, taking chances, beating goals, and delighting customers. Our team's successful execution of those interests has driven expansion to over 20 markets since our founding in 2011. Visit our website to learn more about joining Fooda: www.fooda.com/careers
