This position is to fill a opening within a local team of 6 and an enterprise Field Support group of 175+ across the US. As a team member you will perform a multiude of desktop tasks including but not limited equipment installs, supporting general maintenance and break-fix activities, equipment upgrades along with providing software installs and support. The environment you will be supporting is as diverse as it gets, from complex engineering labs, to production floors to finance and every other function you can think of. Employees in this field need to maintains effective customer communications and relations, provide onsite training of customer support personnel and even may be needed to provide Service Desk support during surge periods. BAE Systems offers a limitless amount of growth opportunities for anyone willing to work hard, take advantage ot learning oppurtunites and be visible.
Required Education, Experience, & Skills
High School Diploma and 5 years work experience or equivalent experience
Extensive knowledge of PC Hardware
Extensive knowledge of Window OS (Win10 Win11)
Excellent Working Knowledge of M365 and OneDrive Environments.
Excellent verbal and written communication skills.
Working knowledge of network infrastructure - network routers, switches, WAPs, protocols
Working knowledge of Linux OS
Preferred Education, Experience, & Skills
Associates Degree in Information Technology or Computer Science with 3 yrs. experience
Bachelor Degree in Information Technology or Computer Science with 2 yrs. experience
CompTIA A+ certified
Working knowledge of ServiceNow ticketing system.
Pay Information
Full-Time Salary Range: $57319 - $91710
Please note: This range is based on our market pay structures. However, individual salaries are determined by a variety of factors including, but not limited to: business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience.
Employee Benefits: At BAE Systems, we support our employees in all aspects of their life, including their health and financial well-being. Regular employees scheduled to work 20+ hours per week are offered: health, dental, and vision insurance; health savings accounts; a 401(k) savings plan; disability coverage; and life and accident insurance. We also have an employee assistance program, a legal plan, and other perks including discounts on things like home, auto, and pet insurance. Our leave programs include paid time off, paid holidays, as well as other types of leave, including paid parental, military, bereavement, and any applicable federal and state sick leave. Employees may participate in the company recognition program to receive monetary or non-monetary recognition awards. Other incentives may be available based on position level and/or job specifics.
About BAE Systems, Inc.
BAE Systems, Inc. is a defense, aerospace, and security company headquartered in Falls Church, Virginia, with more than 40,000 employees worldwide. We serve, supply, and protect those who protect us. As one of the most geographically diverse international defense companies, we deliver a full range of products and services spanning air, land, maritime, space, and cyber, including advanced electronics, intelligence solutions, and dedicated customer support.
Our culture is performance-driven and values-led, built on curiosity, creativity, and collaboration. Purpose isn't a tagline here. It's what drives us. We're developing breakthrough technologies that defend national security and make a lasting impact on our communities and our planet. When you join BAE Systems, you're not just building a career. You're contributing to a mission that truly matters.
This position will be posted for at least 5 calendar days. The posting will remain active until the position is filled, or a qualified pool of candidates is identified.
Skills Required
- High school diploma and 5 years of work experience, or equivalent experience
- Extensive knowledge of PC hardware
- Extensive knowledge of Windows 10 and Windows 11
- Excellent working knowledge of Microsoft 365 and OneDrive environments
- Excellent verbal and written communication skills
- Working knowledge of network infrastructure, including routers, switches, wireless access points, and protocols
- Working knowledge of Linux operating systems
- Associate degree in Information Technology or Computer Science with 3 years of experience
- Bachelor degree in Information Technology or Computer Science with 2 years of experience
- CompTIA A+ certification
- Working knowledge of ServiceNow ticketing system
BAE Systems, Inc. Compensation & Benefits Highlights
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Healthcare Strength — Health coverage is broad with medical, dental, and vision options, plus mental health and EAP resources, and U.S. eligibility that can begin quickly. Materials also reference wellbeing programs designed to support employees and their families.
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Retirement Support — Retirement offerings include a U.S. 401(k) savings plan with company match information highlighted in benefits summaries. Global materials also reference pension contributions in some regions, indicating solid long-term financial support.
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Parental & Family Support — Programs include paid parental leave, adoption and surrogacy assistance, and back-up child and elder care for U.S. employees. Family resources and caregiving support are emphasized across benefit materials.
BAE Systems, Inc. Insights
What We Do
Improving the future and protecting lives is an ambitious mission, but it’s what we do. As a leading aerospace, defense, and security company, we work together to deliver a full range of products and services for air, land, space, and naval forces, as well as advanced electronics, security, information technology solutions and customer support services. How we work is rooted in purpose – a purpose to protect those who protect us, to unite our community of colleagues and customers, and to drive forward the growth and development of our exceptional team members. It's where purpose connects.
Why Work With Us
We believe your career should be filled with innovation and discovery. And that's exactly what you'll find at BAE Systems. As you work to develop the latest technology and defend national security, you will continually hone your skills and expand knowledge. On a sharp and collaborative team, you will be challenged – and supported – at every turn.
Gallery
BAE Systems, Inc. Teams
BAE Systems, Inc. Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
As the work place continues to evolve, so do we. Remote and hybrid opportunities are available at BAE Systems depending on the nature of the role. Check your job requisition to learn more.








