Onsite Community Association Manager

Posted Yesterday
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Georgetown, SC, USA
In-Office
Junior
Real Estate
The Role
Manage day-to-day operations of a residential homeowners association: serve as liaison to board and homeowners, oversee vendors and staff, prepare financial and board reports, manage budgets, collections, procurement, inspections, ARB/architectural reviews, maintain resident database, attend meetings and community events, and handle routine projects and administrative duties per management agreement.
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Job Summary & Responsibilities

Do you have a passion for residential property management and have been in the industry for 5+ years? Than this is the job for you! The Onsite Community Association Manager is responsible for providing the overall supervision of one of our beautiful community associations located in Georgetown, SC. The Community Manager interacts with internal and external customers including homeowners, vendors, board members and committee members.

 

Duties include but not limited to:

  • Supervise the operation and administration of the Association in accordance with management agreement and the Association's policies and procedures.
  • Acts as or oversee the primary liaison with the Association Board of Directors and homeowners as needed.
  • Perform/Direct administrative and management duties as requested by the Board of Directors and in accordance with the management agreement.
  • Ensure community management tools are being effectively developed and utilized such as annual calendar, action item list, resolution worksheets, timed agendas, RFP matrixes, committee charters, procurement procedures, FY operating budget, etc.
  • Review monthly financial reports and ensure management summary is submitted to the association Board of Directors.
  • Provide and/or oversee recommendations to the Association Board of Directors and committees regarding major capital expenditures as required to maintain the desired community appearance and operation.
  • Monitor corporate and client delinquency rates and collections process for account portfolio.
  • Attend Board meetings per the management agreement as well as committee meetings and community events as needed.
  • Prepare Board packages according to established time frames.
  • Ensure Board of Directors is aware of legal actions involving the Association.
  • Maintain unit and contract files relating to the operations of the Association.
  • Assist Board of Directors/ARB with architectural review process and/or routine inspections as necessary.
  • Responsible for maintenance of C3 data base, including updating resident information.
  • Responsible for routine and special project vendor management including procurement as well as performance evaluation as contracted.
  • Responsible for oversight of staff as contract provides.
  • Coordinate and/or oversee inspection of building facilities and/or common area and arrange appropriate follow up actions as required.
  • Oversee the AP process in accordance with home office processes and procedures.
  • Other duties as assigned.

 

 

Preferred Qualifications

 

Requirements: 

  • Knowledge of Microsoft Office products (Word, Excel, Outlook, etc.) at a proficient level.
  • Knowledge of communities/property/real estate and homeowners associations.
  • Knowledge of the role of the association board, the Community Association Manager, and how those roles interface with the requests of homeowners.
  • Knowledge of typical business correspondence (grammar, structure, punctuation, spelling, etc.) at a proficient level.
  • Knowledge of conflict resolution techniques at a proficient level.
  • Professional communication skills (phone, interpersonal, written, verbal, etc.).
  • Professional customer service skills.
  • Self-motivated, proactive, detail oriented and a team player.
  • Time management and time critical prioritization skills.
  • Associates Degree or Bachelor's Degree Preferred.
  • Must be able to pass a Background Check and Drug Screen.
  • 1 - 3 years of Community Association Experience Required.
  • CMCA Preferred. CMCA will be required within 12 months of employment.

 

Physical Requirements:

 

Must be able to sit (for long periods of time), stand (for long periods of time), walk, kneel, reach with hands and arms, stoop, crawl, talk, hear, push, pull, grasp, use hands and fingers, have clear vision and lift up to 25 pounds.

 

 

 

Skills Required

  • Proficient with Microsoft Office (Word, Excel, Outlook)
  • Knowledge of communities/property/real estate and homeowners associations
  • Understanding of roles of association board and Community Association Manager
  • Proficient business correspondence (grammar, structure, punctuation, spelling)
  • Conflict resolution techniques
  • Professional communication skills (phone, interpersonal, written, verbal)
  • Professional customer service skills
  • Self-motivated, proactive, detail oriented, team player
  • Time management and prioritization skills
  • Associates Degree or Bachelor's Degree
  • Must pass Background Check and Drug Screen
  • 1 - 3 years of Community Association experience
  • CMCA certification (preferred at hire; required within 12 months)
  • Ability to perform physical tasks including sitting/standing/walking/stooping and lift up to 25 pounds
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The Company
Dallas, TX
1,353 Employees
Year Founded: 1979

What We Do

With more than 200 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 10,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.

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